Drive Operational Excellence

3 days ago

Ayala Alabang, National Capital Region, Philippines beBeeOperations Full time $50,000 - $80,000
Operational Efficiency Specialist

This role is an opportunity to drive operational excellence within the Customer Success department. As a key member of the team, you will be responsible for designing, implementing and continuously improving tools, processes and reports that enable consistent and scalable delivery operations.

Responsibilities:
  • Tool Development: Support the design, implementation and continuous improvement of operational tools, processes and reports to enhance delivery operations.
  • Process Optimization: Identify operational bottlenecks and inefficiencies within the Delivery team and contribute to the development of standardized solutions with cross-functional stakeholders.
  • Automation and Tracking: Maintain and improve automations, trackers and templates that act as control points for core processes, ensuring accuracy and alignment with business goals.
  • Cross-Functional Collaboration: Coordinate with stakeholders across Delivery, Customer Support, Business Development, Product and Finance to gather requirements, troubleshoot issues and ensure process alignment and data integrity.
  • Data Analysis and Insights: Conduct data analysis and contribute to reporting and insights that support operational decision-making and performance visibility.
  • Change Management and Documentation: Support change management, documentation and administrative activities, ensuring smooth adoption of new tools, workflows and process standards across the Customer Success department.
Requirements:
  • Bachelor's degree in Business, Operations, Data Analytics, Economics, Engineering or a related field.
  • 3-5 years of experience in operations, business analysis or a similar role, ideally in a SaaS, consulting or service-oriented environment.
  • Strong analytical and problem-solving skills, with hands-on experience in Excel (VBA a plus) and comfort working with data tools.
  • Excellent organizational and planning abilities, with great attention to detail.
  • Strong communication and stakeholder management skills, with experience working cross-functionally.
  • Self-motivated, proactive and adaptable, able to manage multiple priorities in a dynamic environment.
Benefits:
  • Fully remote work setup.
  • Competitive salary.
  • Inclusive work environment and well-being program.
  • A clear induction program and mentoring buddy to help you succeed.
  • Private health insurance allowance.
  • Unlimited time off.

We are committed to creating a workplace where everyone can thrive. We value diversity, equity and inclusion, and we are dedicated to fostering a culture of respect, empathy and understanding.

Additional Details:
  • Seniority level: Mid-Senior level.
  • Employment type: Full-time.
  • Job function: Other.
  • Industries: IT Services and IT Consulting.

  • Operational Excellence Leader

    2 days ago

    Ayala Alabang, National Capital Region, Philippines beBeeExcellence Full time ₱900,000 - ₱1,200,000

    Operations ManagerThe Operations Manager plays a vital role in leading operational functions, ensuring seamless collaboration among teams to achieve efficiency and effectiveness across the organization.This critical position involves implementing strategies that align with the company's mission and vision, improving processes, and driving operational...

  • Operational Excellence Engineer

    2 days ago

    Ayala Alabang, National Capital Region, Philippines beBeeReliability Full time $130,000 - $180,000

    Job OverviewObservability and Reliability EngineerWe are seeking an experienced engineer to lead our system uptime initiative. The ideal candidate will design and implement world-class observability, manage incident response, and drive reliability across our platform.Job SummaryThis role involves taking ownership of monitoring, alerting, and incident...

  • Operations Excellence Lead

    2 days ago

    Ayala Alabang, National Capital Region, Philippines beBeeAutomation Full time ₱800,000 - ₱1,200,000

    Order Operations Manager Job SummaryWe are seeking a highly skilled Order Operations Manager to join our team. In this role, you will be responsible for leading the day-to-day execution and management of order operations, ensuring timely delivery of high-quality services to our customers.Key Responsibilities:Manage and oversee all aspects of order...

  • HR Operational Excellence Manager

    4 days ago

    Ayala Alabang, National Capital Region, Philippines beBeeRetention Full time $52,000 - $86,000

    About the RoleThe HR Process Manager is responsible for leading the HR Operations team to deliver efficient employee services and ensure compliance with relevant laws and policies.Main ResponsibilitiesOversee HR executives to guarantee daily tasks are completed effectively.Handle employee relations matters, representing the company in labor cases brought by...

  • Manufacturing Excellence Strategist

    2 days ago

    Ayala Alabang, National Capital Region, Philippines beBeeManufacturing Full time ₱1,000,000 - ₱2,000,000

    As a key leader in our organization, you will be responsible for driving excellence across all aspects of manufacturing.Key Responsibilities:Develop and implement engineering projects and initiatives to improve operational efficiency and drive business growth.Lead the development and implementation of sustainable development strategies and CAPEX management...

  • Customer Operations Coordinator, Supply Chain Excellence

    1 week ago

    Ayala Alabang, National Capital Region, Philippines beBeeoperations Full time ₱800,000 - ₱1,200,000

    Job Description:The Customer Operations Coordinator, Supply Chain Excellence will play a pivotal role in ensuring seamless customer experiences and operational efficiency within our global supply chain. Key responsibilities include coordinating customer escalations, expedites, and allocations to guarantee fair and prioritized service for growth...

  • Drive Quality Initiatives

    2 days ago

    Ayala Alabang, National Capital Region, Philippines beBeeSpecialist Full time ₱3,000,000 - ₱6,000,000

    Product Excellence SpecialistWe're seeking a skilled Product Excellence Specialist to join our team. As a key member of our operations group, you'll play a vital role in driving quality initiatives by triaging bugs and supporting validation and analysis of user feedback.This is an excellent opportunity to leverage your expertise and make a meaningful impact...

  • Drive Business Expansion

    4 days ago

    Ayala Alabang, National Capital Region, Philippines beBeeDevelopment Full time ₱4,000,000 - ₱6,000,000

    Business Growth Specialist RoleWe are seeking a highly skilled Business Growth Specialist to drive business expansion and development across various sectors.The ideal candidate will have a proven track record in business development, sales, or lending roles within the banking, private lending, or mortgage broking industry.Key Responsibilities:Origination &...

  • Drive Integrated Marketing Strategies

    1 week ago

    Ayala Alabang, National Capital Region, Philippines beBeeMarketing Full time ₱1,200,000 - ₱1,500,000

    Marketing Campaign Lead">As a Marketing Campaign Lead, you will drive the development and execution of integrated marketing campaigns across multiple channels.You will be responsible for overseeing campaign planning, budgeting, and resource allocation to ensure successful delivery and alignment with business objectives.A key aspect of this role is building...

  • Business Excellence Specialist

    5 days ago

    Ayala Alabang, National Capital Region, Philippines beBeeLeadership Full time ₱750,000 - ₱1,500,000

    Executive Development ProgramAs a key member of our team, you will play a pivotal role in driving excellence and efficiency across our operations.Primary Responsibilities:Collaborate closely with senior leaders to develop and implement process improvements.Maintain a comprehensive view of all organizational projects to ensure seamless execution.Lead the...