Global Service Delivery Lead
7 days ago
We are looking for a highly skilled Global Service Delivery Lead to join our IT Operations team. As a key member of our team, you will be responsible for delivering high-quality service and supporting our business goals.
Key Accountabilities:- Ensures the operation is in accordance with established procedures and practices, that OLA's are achieved and that the service is fully operational 24/7/365.
- Implements policy and process changes and ensures procedures are continuously improved.
- Ensures events and incidents are assessed correctly and that appropriate escalation takes place.
Qualifications:
- Bachelor's degree in business or computer science.
- Good and clear written English language and documentation skills.
- Flexible to work in shifts to cover 24/7/365 operations.
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Global Delivery Lead
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Global Service Delivery Director
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Global Service Manager
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Service Operations Lead
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Delivery Lead
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Service Delivery Lead
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Delivery Excellence Director
7 days ago
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Service Delivery Technical Lead
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