Global Service Delivery Leader
5 days ago
We are seeking a highly skilled Director to lead our global service delivery model, ensuring a seamless experience for our international B2B customer base. The successful candidate will have a strong background in Service Delivery and Service Management, with at least 10 years of relative working experience.
The ideal candidate will have experience in an international telecom account/company and possess a bachelor's degree or any related degree. They will be responsible for adapting corporate strategies to local market conditions, ensuring compliance with local laws and regulations, and promoting diversity, equity, and inclusion.
- Operational Excellence: Ensure stable, robust, and scalable operational processes to support enterprise customers.
- Leadership: Play an active role in project management prioritization, daily change management meetings, and departmental responsibilities.
- Innovation: Create and implement standardized processes and improve existing methodologies, including departmental structures and organizational improvements.
- Customer Satisfaction: Work closely with team leaders to assure high levels of customer satisfaction.
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Senior Service Delivery Leader
2 days ago
Manila, National Capital Region, Philippines Tookitaki Full timeUnleash Your Potential as a Senior Service Delivery LeaderTake charge of your career and join a pioneering company that's changing the face of financial servicesWe're seeking a highly skilled Sr. Service Delivery Leader to lead our end-to-end implementation of On-Premise and Compliance-as-a-Service (CaaS) solutions. This vital role ensures seamless client...
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Manila, National Capital Region, Philippines Q2 HR Solutions Inc. Full timeJob SummaryThis role is responsible for developing and executing a global service delivery model to support international B2B customers. The Director will collaborate with the Operations organization to drive process improvement and change adoption, ensuring local employees have the tools and resources needed to succeed.The core responsibilities...
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Service Delivery Excellence Leader
4 days ago
Manila, National Capital Region, Philippines John Clements Consultants, Inc. Full timeService Delivery Excellence LeaderWe are seeking a seasoned Service Delivery Excellence Leader to join our team at John Clements Consultants, Inc. The successful candidate will be responsible for delivering exceptional service to our clients through effective leadership and management of our facilities team.Key ResponsibilitiesLeadership and ManagementLead...
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Service Delivery Leader
2 weeks ago
Manila, National Capital Region, Philippines Loanworks Technologies Full timeThe Service Delivery Leader/Operations Team Leader/Account Manager is responsible for executing the client engagement framework to ensure the customer's overall experience. Accountable for the quality of service and performance of each assigned team of loan admin officers.ESSENTIAL POSITION FUNCTIONS:Responsible for executing the client engagement process...
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Service Delivery Manager
1 week ago
Manila, National Capital Region, Philippines Nezda Global Full timeDirect message the job poster from Nezda GlobalFocused on Building Diverse and Inclusive WorkforcesJob Title: Service Delivery ManagerKey Responsibilities:Oversee end-to-end service delivery, ensuring client satisfaction and service quality.Lead and mentor the service delivery team.Manage stakeholder relationships and expectations.Drive continuous...
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Global Search Campaign Lead
2 days ago
Manila, National Capital Region, Philippines Publicis Global Delivery (PGD) Full timeKey ResponsibilitiesWe are looking for a Global Search Campaign Lead to join our team at Publicis Global Delivery (PGD). As a Senior Search Analyst, you will be responsible for providing the clients with recommendations and optimization strategies that are aligned with their objectives.Your strong knowledge of managing media planning tools and Bulk Edits...
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Delivery Portfolio Manager
18 hours ago
Manila, National Capital Region, Philippines RCG Global Services Full timeJob DescriptionThe Delivery Portfolio Manager or Service Line 'Portfolio Leader' is responsible for directing, controlling and the successful completion of all projects undertaken by RCG Global Services. The Delivery Portfolio Manager provides consistent management guidance and support from marketing pursuit through delivery and project closure process to...
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Global Service Delivery Lead
2 days ago
Manila, National Capital Region, Philippines Hemmersbach Full timeAbout the RoleWe are seeking a highly skilled Global Service Delivery Lead to manage our team of Field Engineers and ensure the successful delivery of services to our clients.ResponsibilitiesImplement customer contract requirements, define, plan, track, and manage assigned projects successfully with support from Global Manager, Service Delivery.Effectively...
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Global Sales Leader
16 hours ago
Manila, National Capital Region, Philippines Harwood Global Full timeJob Title: Global Sales LeaderCompany Overview:Harwood Global is a dynamic organization dedicated to delivering exceptional results. We are seeking an experienced Sales Director to lead our sales team and drive revenue growth.Salary:$26 – $29 per hourJob Description:We are looking for a talented Executive Vice President of Sales who can develop and...
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Global Operations Manager
4 days ago
Manila, National Capital Region, Philippines Maersk Global Service Centres Philippines Limited Full timeMaersk Global Service Centres Philippines Limited is a global leader in integrated logistics with a rich history of innovation and transformation. Our century-old legacy has enabled us to set new standards for efficiency, sustainability, and excellence.We believe in the power of diversity, collaboration, and continuous learning, which is reflected in our...
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Global Service Delivery Lead
18 hours ago
Manila, National Capital Region, Philippines Emapta Full timeCultivate Excellence in Customer Service">We are looking for a skilled Customer Service Operations Manager to lead our customer success operations team at Emapta Philippines. In this role, you will play a critical part in shaping our customers' experiences and driving business growth through exceptional service delivery.About the Position:Oversee the...
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IT Service Delivery Expert
4 days ago
Manila, National Capital Region, Philippines SPi Global (now Straive) Full timeWe are looking for an IT Service Delivery Expert to join our team at SPi Global (now Straive). In this role, you will be responsible for providing technical support for LMS users, managing LMS configurations, user roles, permissions, and course settings, and assisting in LMS upgrades, patches, and system enhancements.The ideal candidate will have a strong...
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Global HR Shift Leader
4 days ago
Manila, National Capital Region, Philippines QBE GROUP SHARED SERVICES LIMITED - PHILIPPINE BRANCH Full timeResponsible for managing shifts to consistently deliver the highest standards of quality, service and efficiency.Primary ResponsibilitiesResponsible for shift schedule to include: work station assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations.Managing...
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Global Business Services Leader
5 days ago
Manila, National Capital Region, Philippines CLICKTEK CONSULTING INC Full timeWe are excited to announce an opportunity for a seasoned Global Business Services Leader to join our team at CLICKTEK CONSULTING INC. As a key member of our leadership team, you will be responsible for driving the growth and strategic direction of our Global Business Services (GBS) organization.The ideal candidate will have extensive experience in GBS, with...
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Project Delivery Executive
18 hours ago
Manila, National Capital Region, Philippines RCG Global Services Full timeAbout the JobThe Project Delivery Executive is responsible for delivering high-quality project results and ensuring the successful completion of all projects undertaken by RCG Global Services. The Project Delivery Executive provides consistent management guidance and support from marketing pursuit through delivery and project closure process to ensure...
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Leader of Service Delivery
6 days ago
Manila, National Capital Region, Philippines Capgemini Full timeYour RoleThe Head of Delivery Management will provide strategic leadership and direction for managing a key account, ensuring the delivery of high-quality services and solutions. This role involves overseeing all aspects of account management, fostering strong client relationships, and driving business growth and profitability.
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Payroll and Service Delivery Team Leader
18 hours ago
Manila, National Capital Region, Philippines Jones Lang LaSalle SSC (Philippines), Inc. (JLLSPI) Full timeJLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they...
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Global Marketing Leader
5 days ago
Manila, National Capital Region, Philippines RepRisk Full timeAbout RepRiskRepRisk is a pioneering global company specializing in environmental, social, and governance (ESG) data science. Our mission is to create transparency in the business world and drive positive change through data analysis.We combine AI and machine learning with human intelligence to analyze public information and identify ESG risks. As a reality...
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QA Delivery Lead
4 days ago
Manila, National Capital Region, Philippines VXI Global Holdings B.V. (Philippines) Full timeVXI Global Holdings B.V. (Philippines) is a leader in customer experience solutions, and we are seeking a QA Delivery Lead to join our team.Job DescriptionThe QA Delivery Lead will be responsible for ensuring the successful delivery of QA monitors, working closely with line leadership and other stakeholders to identify areas for improvement and develop...
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Global Client Services Team Leader
3 days ago
Manila, National Capital Region, Philippines Satellite Office Full timeSatellite Office is committed to delivering exceptional service to our global clients.To achieve this goal, we are seeking a skilled Team Leader to join our team.The successful candidate will be responsible for leading a team of After Hours staff, ensuring compliance with company policies, and maintaining high levels of customer satisfaction.Key...