Service Delivery Technical Lead
6 days ago
We are looking for a highly skilled and motivated Service Desk Specialist to join our team at SPi Global. As a key member of our customer support team, you will be responsible for providing timely and effective technical assistance to our clients.
Duties and Responsibilities- Provide technical support to clients via phone, email, or chat.
- Troubleshoot and resolve technical issues related to software applications, hardware, and network connectivity.
- Maintain accurate records of incidents, including log entries and resolution notes.
- Collaborate with internal teams to resolve complex technical issues.
- Participate in continuous learning and professional development to stay up-to-date with industry trends and technologies.
As a Service Desk Specialist at SPi Global, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional service and support.
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Technical Service Delivery Lead
3 days ago
Manila, National Capital Region, Philippines Security Bank Corporation Full timeRole Definition:The IT Service Delivery Lead leads the business segment's dedicated service delivery team which is composed of a team of systems analysts and technology delivery managers, reporting directly to BU Technology Heads.He/She is accountable for technology service delivery for their dedicated Business Segment. The Service Delivery Lead partners...
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Technical Service Delivery Manager
3 days ago
Manila, National Capital Region, Philippines Probe CX Full timeAbout This Role:The Technical Service Delivery Manager role at Probe CX is a key leadership position that requires strong technical expertise and leadership skills. The successful candidate will be responsible for managing the delivery of technical services across the organization.Responsibilities:Manage the delivery of technical services to meet business...
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IT Service Delivery Lead
1 week ago
Manila, National Capital Region, Philippines Ascendion Full timeAbout the roleAscendion is seeking an experienced IT Service Delivery Lead to join our dynamic team in Ortigas, Pasig City, Metro Manila. As the IT Service Delivery Lead, you will play a pivotal role in ensuring the seamless and efficient delivery of IT services to our valued clients. This is a full-time position offering opportunities for growth and...
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Service Delivery Lead
6 days ago
Manila, National Capital Region, Philippines VISEO Full timeJob DescriptionWe are seeking a Service Delivery Lead to oversee the delivery of IT services that support our retail operations.About the RoleThis is a challenging role that requires a strong understanding of IT service management principles and practices. You will be responsible for implementing and managing ITIL frameworks to ensure efficient and effective...
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Service Delivery Cluster Lead
1 week ago
Manila, National Capital Region, Philippines Questronix Corporation Full timeCluster Management: Oversee the development, deployment, monitoring, maintenance, upgrade, and support of all phases of the project.Delivery Communication: Ensure the delivery of high-quality service and support for the goal of the project/service through collaboration and communication.Transformation & Re-engineering: Work with the Product Owner or the...
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Service Delivery Cluster Lead
2 weeks ago
Manila, National Capital Region, Philippines YONDU INC. Full timeThis role demands a technically proficient leader with a solid understanding of digital service environments and incident management tools. The ideal candidate will possess demonstrated experience leading teams, exhibiting strong leadership and management skills to effectively motivate and guide them through complex incident resolution processes. Exceptional...
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Service Delivery Cluster Lead
5 days ago
Manila, National Capital Region, Philippines METROGLOBAL SERVICES, INC. Full time* Minimum of 10+ working years of experience in digital service delivery, incident management, or a related field, with a proven track record in managing Sev 2 and Sev 3 incidents.* Leadership: Demonstrated experience in leading teams, with strong leadership and management skills. Ability to motivate and guide a team through complex incident resolution...
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Service Delivery Director
4 days ago
Manila, National Capital Region, Philippines NICE Full timeService Delivery DirectorWe are seeking an experienced Service Delivery Director to join our team. The successful candidate will be responsible for leading the service delivery function, providing strategic direction and guidance to ensure delivery of exceptional customer experiences.The role requires strong leadership and technical skills, with a focus on...
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Service Delivery Technical Specialist
2 days ago
Manila, National Capital Region, Philippines TGI Full timeWe are looking for a skilled IT Service Delivery Engineer to join our team at Trends Group Inc. As a key member of our technical team, you will provide remote and onsite technical support for a wide range of IT systems.Key ResponsibilitiesTechnical Support:Investigate and resolve technical issues quickly and efficientlyCollaborate with colleagues to ensure...
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Qymera | Service Delivery Lead
1 week ago
Manila, National Capital Region, Philippines Questronix Corporation Full timePosted 13 days ago and deadline of application is on 30 DecRecruiter was hiring 10 days agoHybridResponsible for overseeing the delivery of services to clients, ensuring they meet quality standards and contractual agreements by managing teams, monitoring performance metrics, maintaining client relationships, and resolving any service-related issues to...
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Azure Services Delivery Lead
6 days ago
Manila, National Capital Region, Philippines YONDU INC. Full timeWe are seeking a seasoned Cloud Technology Manager to lead our Azure services delivery team. As a Cloud Technology Manager, you will be responsible for managing client technical environments and processes, ensuring the availability and sustainability of the Azure solution and cost management.About the TeamThe Azure services delivery team is responsible for...
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GRC Services Delivery Lead
2 days ago
Manila, National Capital Region, Philippines InfoTrust Co. Full timeThe GRC Services Delivery Lead role at InfoTrust Co. involves overseeing the delivery of Governance, Risk, and Compliance (GRC) services, ensuring high-quality outcomes and client satisfaction.Main ResponsibilitiesManage and lead GRC service delivery teams, focusing on excellence in service quality and timeliness.Develop and implement service delivery...
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Delivery Lead
1 week ago
Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full timeMinimum QualificationsBachelor's Degree in Information Technology, Computer Science, or other related fieldAt least 6 years of project management and Java experienceHow do your skills match this job?Your application will include the following questions:What's your expected monthly basic salary?Which of the following types of qualifications do you have?How...
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Technical Service Delivery Manager
6 days ago
Manila, National Capital Region, Philippines Private Advertiser Full timeJob OverviewThe Private Advertiser is seeking an experienced Technical Service Delivery Manager to oversee the Helpdesk Team Leaders and related staff, ensuring that helpdesk support and service levels are met.Key ResponsibilitiesTeam Leadership: Oversee Helpdesk Team Leaders and staff to ensure delivery of high-quality technical services.Service Delivery:...
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IT Service Delivery Technician
5 days ago
Manila, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full timeJob ResponsibilitiesIn this role, you will be pivotal in providing technical assistance to our clients, ensuring they receive top-notch support. You will handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
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Technical Service Delivery Professional
4 days ago
Manila, National Capital Region, Philippines TGI Full timeJob Summary:We are looking for a Technical Service Delivery Professional who can provide remote and onsite technical support for various IT systems and address technical concerns of clients. The ideal candidate will have excellent problem-solving skills and a strong commitment to delivering exceptional customer service.The successful candidate will be...
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IT Service Delivery Expert
6 days ago
Manila, National Capital Region, Philippines Metacom Careers Full timeAre you passionate about delivering exceptional customer experiences? Do you have expertise in IT service delivery and management?Job Description:Develop and implement effective strategies to improve service quality and efficiency.Collaborate with cross-functional teams to ensure seamless service delivery.Analyze and address technical issues related to...
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Delivery Excellence Lead
6 days ago
Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full timeCompany Overview:We are Nezda Technologies, Inc., a leading provider of innovative solutions. Our team is passionate about delivering exceptional results and building long-lasting relationships with our clients.Job Description:The Service Delivery Manager plays a crucial role in ensuring the successful delivery of projects and programs. This individual will...
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HR Service Delivery Associate
6 days ago
Manila, National Capital Region, Philippines BIPO Service Philippines Inc. Full timeThe HR Service Delivery Associate - PAYROLL position involves managing small to large HR projects.This position requires significant attention to detail and the ability to manage multiple tasks with geographicallyseparated teams.Responsibilities:Assist and perform end-to-end global mobility activities and lead projects in compliance with established...
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Technical Delivery Manager
2 weeks ago
Manila, National Capital Region, Philippines Ascendion Full timeJob DescriptionWorks under the general direction & supervision of the Solutions Delivery Department Head and is responsible for the overall delivery of multi-technology and multi-platform solutions. He ensures that technical deliverables are completed consistently, on-time and of quality across departments within the Capability and Delivery...