Patient Support Specialist

7 days ago

Biñan, Calabarzon, Philippines beBeeHealthcare Full time $45,000 - $55,000

Role Overview

Key Responsibilities
  • Process patient referrals ensuring accurate and complete documentation
  • Verify insurance eligibility and maintain referral logs
  • Upload, track, and organize medical documents in the system
  • Coordinate with patients, providers, and internal teams via phone, chat, and email
  • Handle faxes, tasks, and provider requests promptly and with precision
  • Ensure patients are on schedule by setting up evaluation appointments correctly
  • Maintain smooth team communication through daily updates

The successful candidate will have 2+ years of experience in insurance verification and authorization. Strong knowledge of Medicare, Medicaid, commercial insurance, and referral/authorization processes is also required. Excellent attention to detail, organization, and time management skills are essential for this role. Proficiency in Microsoft Office (Word & Excel) and comfort with EMR systems are a must. Professional communication skills and the ability to remain calm under pressure are also necessary.

Requirements
  • Strong understanding of healthcare industry principles
  • Excellent problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • Flexibility and adaptability in a fast-paced environment

We offer a competitive salary commensurate with experience, opportunities for professional development and growth, and a dynamic and supportive team environment. This is an excellent opportunity to make a meaningful impact by helping to build and strengthen families.

Job Details
  • Full-time employment
  • Administrative role
  • Industries: Hospitals and Health Care

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