Virtual Support Specialist

7 days ago

Biñan, Calabarzon, Philippines beBeeAdministrative Full time ₱150,000 - ₱300,000
Job Overview

As a highly organized and detail-oriented Virtual Support Specialist, you will provide exceptional administrative support to our healthcare team. Your primary responsibilities will include managing email inboxes, handling patient intake calls, assisting with insurance verification, and coordinating referrals.

Key Responsibilities
  • Manage and organize company email inboxes, ensuring timely responses and follow-ups.
  • Handle intake calls from patients, families, and referral sources with professionalism and empathy.
  • Assist with insurance verification, prior authorizations, and documentation support.
  • Coordinate and process referrals from hospitals, clinics, and case managers.
  • Communicate effectively with case managers, patients, and internal staff to ensure seamless care coordination.
  • Maintain accurate records and documentation within our CRM system and EMR software.
  • Support the home health team with scheduling, data entry, and administrative tasks as needed.
Requirements
  • Previous experience as a Virtual Assistant, Administrative Assistant, or in a healthcare-related role.
  • Familiarity with insurance processes, referrals, and prior authorizations in healthcare.
  • Proficiency with CRM platforms and EMR software.
  • Strong organizational skills with excellent attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to multitask, prioritize, and work independently in a remote setting.

This is an exceptional opportunity for individuals who are passionate about delivering high-quality patient care and support. If you possess strong organizational skills, excellent communication skills, and a willingness to learn, we encourage you to apply.

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