Customer Success Expert

2 weeks ago

Porac, Philippines beBeeCustomerSuccess Full time ₱30,000 - ₱50,000

Deliver exceptional client experiences as a Customer Success Expert.

  • We are seeking dedicated professionals to join our team and ensure the delivery of top-notch services to companies worldwide.
  • Collaborate with sales teams to acquire new clients, define project scopes, and allocate resources effectively.
  • Serve as the main contact for new clients, ensuring seamless interactions and timely issue resolution.
Responsibilities
  • Engage with Enterprise leaders, business owners, hiring managers, and sales teams to align on delivery approaches for identified opportunities.
  • Collaborate with sales teams to acquire new clients, develop strategies, and implement effective solutions.
  • Coordinate with talent teams to identify and secure resources, ensuring the right mix of expertise for each project.
  • Manage cross-functional teams, comprising marketers, creative professionals, sales representatives, and operations personnel.
  • Oversee project execution, ensuring successful delivery in adherence to established processes and quality benchmarks.
  • Develop and implement strategies for new business development, fostering long-term relationships with clients.
  • Maintain open communication channels with clients, addressing concerns promptly and ensuring their active involvement throughout the project lifecycle.
  • Cultivate trusted advisor relationships with clients, providing expert guidance and support.
  • Partner with managed delivery teams to oversee project management, time estimation, and resource allocation.
Requirements
  • A bachelor's degree and over a decade of experience in project management or account management.
  • Proven ability to foster and nurture strong working relationships with clients.
  • Experience collaborating with distributed teams, operating effectively in a remote environment while meeting tight deadlines.
  • Excellent written and spoken English skills.
Benefits
  • Competitive compensation package.
  • Opportunities for career growth and professional development.
  • Flexible work arrangements, including remote work options.
About Us

We strive for excellence in everything we do. Our vision is to provide top-tier talent to clients, driving innovation and success.

Join a dynamic team of professionals dedicated to delivering exceptional results.

Full-time, 5-day workweek position available.

  • Academic Content Designer

    7 days ago

    Porac, Philippines Success Tutoring Full time

    ABOUT THE BUSINESS Join Australia’s fastest-growing education franchisor! Success Tutoring is dedicated to transforming students' educational experiences, empowering learners from all backgrounds with the knowledge, support, and skills they need to thrive. Our community celebrates innovation, motivation, and excellence, providing quality tutoring services...

  • Customer Success Professional

    2 weeks ago

    Porac, Philippines beBeeSuccess Full time $61,250 - $130,000

    Job Title:Customer Success ManagerJob DescriptionWe're looking for a seasoned Customer Success Manager to join our team. As the primary point of contact for some of our most valued customers, you'll play a critical role in ensuring their success with our products.This role requires strong customer relationships, adoption campaigns, and proactive issue...

  • Customer Success Associate

    2 weeks ago

    Porac, Philippines beBeeCustomerSupport Full time ₱700,000 - ₱1,000,000

    Job SummaryA Customer Success Associate plays a vital role in ensuring customer satisfaction and retention. This position involves providing exceptional support, resolving issues promptly, and building strong relationships with customers.

  • Customer Success Opportunities

    2 weeks ago

    Porac, Philippines beBeeSuccess Full time ₱1,500,000 - ₱2,500,000

    Job Title:Customer Success SpecialistJob DescriptionYou will play a key role in driving customer satisfaction and loyalty by providing exceptional support to our clients.The ideal candidate will have a strong background in customer service, with a proven track record of success in resolving complex issues and meeting customer needs.2+ years of experience...

  • Customer Success Professional

    2 weeks ago

    Porac, Philippines beBeeSuccess Full time $15,000 - $20,000

    Client Success CoachJoin us as a Client Success Coach and take the first step towards an exciting career in customer success.We are looking for a highly motivated and experienced professional who can work closely with our team to drive business growth and deliver exceptional results.As a Client Success Coach, you will be responsible for building strong...

  • Implementation Operations Specialist

    7 days ago

    Porac, Philippines Invisible Expert Marketplace Full time

    Join to apply for the Implementation Operations Specialist role at Invisible Expert Marketplace Join to apply for the Implementation Operations Specialist role at Invisible Expert Marketplace Get AI-powered advice on this job and more exclusive features. Implementation Operations Specialist- Fully RemoteThe Business ContextYou already use AI in many...

  • Strategic Customer Success Manager

    2 weeks ago

    Porac, Philippines beBeeCustomer Full time $100,000 - $150,000

    Job OverviewWe are seeking a dynamic professional to assume a key role as a champion for our enterprise customers. As a trusted advocate, you will think strategically and drive quantifiable value to our customers via our products and services.ResponsibilitiesLead the development of joint customer success plans, value plans and other essential customer...

  • Product Expert Customer Success Representative

    2 weeks ago

    Porac, Philippines beBeeSkill Full time ₱20,000 - ₱27,000

    Product Advocate Role OverviewThe Product Advocate role involves delivering exceptional customer experiences by leveraging deep product expertise and strong communication skills.This pivotal role troubleshoots and resolves customer issues, optimizes support processes, and contributes to our values-driven culture.Key ResponsibilitiesTechnical Support: Handle...

  • Operational Excellence Manager

    2 weeks ago

    Porac, Philippines beBeeCustomerSuccess Full time $100,000 - $125,000

    We're seeking a seasoned professional to oversee the operational aspects of customer success. This pivotal role will shape how our teams deliver value and scale with growth.Key ResponsibilitiesDesign and Optimize Customer Health Tracking: Develop workflows that support customer-facing teams, ensuring seamless execution and scalability.Standardize Playbooks...

  • Vendors Success Coordinator

    2 weeks ago

    Porac, Philippines beBeeGrowth Full time $60,000 - $80,000

    Account Growth SpecialistWe are seeking an experienced Account Growth Specialist to scale vendor experiences and build strategic relationships with clients.Key Responsibilities:Owning and managing post-sale relationships with key vendorsDeveloping and implementing tailored onboarding plans, SOPs, and CRM documentationConducting structured onboarding and...