Customer Success Professional

2 weeks ago

Porac, Philippines beBeeSuccess Full time $15,000 - $20,000
Client Success Coach

Join us as a Client Success Coach and take the first step towards an exciting career in customer success.

We are looking for a highly motivated and experienced professional who can work closely with our team to drive business growth and deliver exceptional results.

As a Client Success Coach, you will be responsible for building strong relationships with clients, understanding their needs, and developing effective strategies to meet their goals.

You will work closely with our sales and marketing teams to identify new business opportunities and develop targeted solutions to drive revenue growth.

Our ideal candidate is a results-driven professional with a passion for customer success, excellent communication skills, and a proven track record of delivering results.

Key responsibilities include:

  • Building and maintaining strong relationships with clients to understand their needs and develop effective strategies to meet their goals
  • Developing and implementing targeted solutions to drive revenue growth and improve client satisfaction
  • Collaborating with sales and marketing teams to identify new business opportunities and develop strategic plans
  • Providing coaching and guidance to team members to ensure they have the skills and knowledge needed to succeed
  • Monitoring and analyzing key performance indicators to measure success and identify areas for improvement

Requirements:

  • Minimum 6 months of supervisory experience, preferably in a remote work environment
  • At least 1 year of experience in account management, client services, or operations
  • Proficiency in learning new software platforms and implementing effective performance management strategies
  • Ability to manage multiple projects, establish priorities, and thrive in a fast-paced environment

Benefits:

  • Employment type: Full-Time Freelancer
  • Work-from-home setup: Fully remote position with flexibility to work from your preferred location
  • Working hours: Full Time, 40 hours/week (1 hour break/shift)
  • Compensation: $5 per hour
Job Requirements

We are seeking a skilled and dedicated individual who possesses the following qualifications:

  • Leadership qualities and ability to effectively manage a team of virtual assistants
  • Coaching excellence and ability to develop and elevate team member performance
  • Strong emotional resilience, prioritization skills, and willingness to take calculated risks
  • Continuous self-directed learning of new tools, processes, and systems

Why Join Us?

We are a leading modern outsourcing platform that connects SMBs to high-quality remote workers, from SDRs to virtual assistants and more. With roots in Silicon Valley, and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training.

Our company came out of Y Combinator in 2015. Since then we've grown to 1000+ remote workers, with strong venture-backing (including Sequoia Capital) and over $30M in funding to date. We are fully remote across Asia and US time zones.

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