Customer Service Team Lead
2 days ago
The Operations Manager provides leadership, direction and decision-making in a high-volume, fast-paced service environment. They ensure consistent quality customer experience by motivating, coaching, developing and skilled representatives to meet performance targets.
Key Responsibilities:- Provide strategic direction to teams to achieve business objectives
- Motivate and develop team members to enhance their skills and performance
- Ensure timely and effective resolution of customer issues
Requirements:
- Strong leadership and problem-solving skills
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment with multiple priorities
Benefits:
- Opportunities for career growth and development
- Competitive compensation and benefits package
- Collaborative and dynamic work environment
What We Offer:
We offer a competitive salary and benefits package, opportunities for career growth and development, and a collaborative and dynamic work environment.
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