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Claims Resolution Expert

1 week ago

Manila, National Capital Region, Philippines Regal Rexnord Full time

Job Summary

The Claims Resolution Expert will play a critical role in ensuring the accuracy and efficiency of our claims processing system. This position requires strong analytical and problem-solving skills, as well as excellent communication and teamwork abilities.

Main Responsibilities

  • Analyze and resolve complex claims and returns requests
  • Work closely with other departments to resolve disputed claims or debits
  • Monitor system for outstanding deductions and process resolution
  • Prepare monthly metric reports and field credit reports

Qualifications

  • 4 Year College Degree in Business or related field
  • At least 2 years of experience in customer service or claims processing
  • Strong analytical and problem-solving skills
  • Excellent communication and teamwork abilities