Claims Manager Specialist

7 days ago


Manila, National Capital Region, Philippines ETIQA LIFE AND GENERAL ASSURANCE PHILIPPINES, INC. Full time

**Overview:**

As a seasoned Risk Management Expert, we are looking for an individual who can effectively manage claims and drive business growth.

This role involves managing non-life insurance claims, working closely with external partners, and maintaining high levels of customer satisfaction.

Responsibilities:

  • Claims Management: Manage non-life insurance claims from initial intake to resolution, ensuring accurate assessment and processing.
  • Stakeholder Engagement: Develop strong relationships with insurance brokers, agents, and loss adjusters to facilitate efficient claims handling.
  • Process Improvement: Continuously review and improve claims handling processes to reduce costs and enhance customer experience.
  • Performance Monitoring: Monitor and analyze performance metrics to identify areas for improvement and implement corrective actions.

Qualifications and Skills: To succeed in this role, you must have a proven track record in claims management, excellent communication skills, and the ability to work well under pressure.


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