Remote Patient Coordinator

1 day ago


Marikina City, National Capital Region, Philippines beBeePatientCoordinator Full time ₱600,000 - ₱1,200,000

About Carda Health

We've reimagined rehab to be inspiring, convenient, and life-saving.

Our team consists of clinicians, data scientists, mathematicians, and entrepreneurs who believe technology and data can transform lives and change industries.

You're a detail-oriented individual with excellent communication skills, capable of managing multiple tasks in a remote work environment.

Job Overview:

You will provide administrative support to our member experience & clinical teams, manage patient communications, and ensure efficient workflow within the clinic.

Key Responsibilities:

  • Patient Coordination: Schedule virtual appointments, manage records, and coordinate follow-up communications.
  • Administrative Support: Assist with call & email management, data entry, and other daily tasks.
  • Customer Service: Provide excellent customer service via phone, email, and chat, addressing inquiries and resolving issues promptly.
  • Medical Records Management: Maintain and update patient records while ensuring confidentiality and accuracy.
  • Team Collaboration: Coordinate with providers, technical support, and other team members for seamless patient care.
  • Technical Support: Assist patients and staff with telehealth platform troubleshooting and software support.

Requirements:

  • Education: High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
  • Experience: Minimum 2 years of administrative experience, preferably in a healthcare setting.
  • Technical Skills: Proficient in Google Office Suite, telehealth platforms, and electronic health record (EHR) systems.
  • Communication: Excellent verbal and written communication skills.
  • Organization: Strong organizational and multitasking abilities with keen attention to detail.
  • Customer Service: Demonstrated customer service experience with a patient-centered approach.
  • Confidentiality: Understanding of HIPAA and patient privacy regulations.
  • Adaptability: Ability to work independently in a remote setting and adapt to changing priorities.

Benefits:

This role offers a unique opportunity to make a meaningful impact in the lives of our patients and contribute to a innovative healthcare organization.

Ongoing Opportunities:

We are committed to providing ongoing training and development opportunities to help you grow in your career.



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