Patient Care Coordinator

4 weeks ago

Caloocan City, National Capital Region, Philippines Virtual Rockstar Careers Full time
Overview

Virtual Rockstar is hiring a reliable and detail-oriented Patient Care Coordinator to support our client's growing physical therapy clinic based in Seattle, Washington (Pacific Time). In this fully remote role, you will manage the clinic's front office workflow—ensuring patients receive excellent support and a welcoming experience from their first interaction through ongoing care.

Join to apply for the Patient Care Coordinator - Virtual Assistant role at Virtual Rockstar Careers.

This is a remote position.

About the Practice

The clinic is committed to providing personalized, patient-centered physical therapy services in a collaborative and supportive environment. With a focus on community care and building strong client relationships, they value professionalism, empathy, and reliability in every patient interaction.

Why Join This Team?
  • Mission-driven environment focused on patient care
  • Opportunity to support a community-focused physical therapy practice
  • Collaborative and compassionate team culture
  • Direct impact on patient experience and satisfaction
Responsibilities
  • Answer phone calls, emails, and SMS patient inquiries
  • Schedule and confirm appointments, follow-ups, and referrals
  • Process intake forms and maintain patient records in EMR
  • Verify insurance and coordinate with billing staff as needed
  • Provide polite and professional customer service to patients
  • Support front desk workflow, including reminders, forms, and general inquiries
  • Collaborate with in-person staff to ensure smooth operations
Tools & Platforms
  • EMR: Prompt EMR
  • Communication: Gmail
  • Phones: Weave
  • File Management: Google Drive
  • Scheduling: Prompt EMR Scheduler
Requirements
  • 1+ year experience in healthcare admin, receptionist, or VA role
  • Familiarity with U.S. insurance verification workflows preferred
  • Strong communication and organizational skills
  • Fluent spoken and written English
  • Comfortable working U.S. business hours (Pacific Time)
Benefits
  • Competitive salary commensurate with experience
  • Opportunities for professional development and growth
  • Work in a dynamic and supportive team environment
#J-18808-Ljbffr

  • Patient Care Coordinator

    2 weeks ago

    Makati City, National Capital Region, Philippines MedGrocer Full time ₱600,000 - ₱1,200,000 per year

    MedGrocer's digitally-enabled wellness and population health programs, telehealth and medical services, and onsite medical staff work with hundreds of pharma companies and employers to improve the physical and mental health of over one million Filipinos every year.Here at MedGrocer, you will contribute to innovative healthcare solutions that enhance...

  • PATIENT CARE

    1 week ago

    Makati City, National Capital Region, Philippines MANILA BANKERS LIFE INSURANCE CORP Full time ₱250,000 - ₱350,000 per year

    About the role We are looking for a dedicated and caring Patient Care Associate to join our team at the Kaiser Medical Center in Makati City, Metro Manila. This position will involve providing high-quality patient care and support as part of a critical project-based role. As a Patient Care Associate, you will be an integral part of our mission to deliver...

  • patient coordinator

    2 weeks ago

    Makati City, National Capital Region, Philippines Care Solutions and Outsourcing Corp. Full time $104,000 - $130,878 per year

    DUTIES:Assist Managed Care Team in US for special project and patient care required.Summarizing patient assessment, procedure results in a reportDocumenting patient conditions, treatments, and medication in the patients' electronic Health record.Assist in extraction of reports from hospital portals and filing them appropriately in a patient's chart for...

  • patient care navigator

    1 week ago

    Quezon City, National Capital Region, Philippines St. Luke's Medical Center Full time ₱250,000 - ₱450,000 per year

    Brief Job Summary:Provide individualized assistance to patients to facilitate access to SLMC Health care services. Shall also act as the Liaison or First point of Contact between patients and Health care Workers. The Patient Care Navigator helps patients identify and overcome challenges to getting medical care.Duties and Responsibilities:Assist patients in...

  • Patient Care Quality Officer

    2 weeks ago

    Marikina City, National Capital Region, Philippines Home HealthLink Innovations Inc. Full time ₱540,000 - ₱1,080,000 per year

    Job descriptionJoin Us TodayBe part of a team that goes above and beyond to make a real impact in the communities we serve. If you are a dedicated nurse with a passion for delivering exceptional home care, we would love to hear from you. Apply now and help us redefine what it means to care.Make a difference where it matters most—apply today at Home...

  • Patient Care Coordinator

    1 week ago

    Makati City, National Capital Region, Philippines PhilCare Inc. Full time ₱250,000 - ₱500,000 per year

    JOB PURPOSE:The position is responsible for delivering the highest quality of care to VIP Members and/or regular members and efficient execution of service recovery, as may be necessary.DUTIES AND RESPONSIBILITIES:Carries out best-in-class assistance to VIP members and/or specially endorsed members availing of In-patient or Out-patient HMO servicesExecutes...

  • Patient Care Quality Officer

    2 weeks ago

    Marikina City, National Capital Region, Philippines Home Healthlink Innovations, Inc. Full time ₱240,000 - ₱360,000 per year

    Job DescriptionThe Patient Care Quality Officer is responsible for overseeing and improving the quality of patient care provided within the home care setting. The role includes conducting audits, analyzing data, implementing quality improvement initiatives, ensuring compliance with regulatory standards, and collaborating with the clinical service staff to...

  • Patient Care Quality Officer

    2 weeks ago

    Marikina City, National Capital Region, Philippines Home Healthlink Innovations Inc. Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionThe role includes conducting audits, analyzing data, implementing quality improvement initiatives, ensuring compliance with regulatory standards, and collaborating with the clinical service staff to improve patient outcomes.QUALITY ASSURANCE AUDITS AND REVIEWSConduct regular audits remote or on-site, of documentation, patient care, and...

  • Insurance and Patient Coordinator

    2 days ago

    Makati City, National Capital Region, Philippines Emapta Full time ₱900,000 - ₱1,200,000 per year

    Redefining Patient Care Through Trusted ExpertiseOur client is a growing oral surgery practice dedicated to providing excellent patient care supported by precise insurance coordination and professional service. They are building a trusted environment where both staff and patients feel valued, supported, and cared for-making them an exciting team to be part...

  • Customer Care Coordinator

    2 weeks ago

    Makati City, National Capital Region, Philippines MedGrocer Full time ₱150,000 - ₱250,000 per year

    MedGrocer's digitally-enabled wellness and population health programs, telehealth and medical services, and onsite medical staff work with hundreds of pharma companies and employers to improve the physical and mental health of over one million Filipinos every year.Here at MedGrocer, you will contribute to innovative healthcare solutions that enhance...