
Remote Support Specialist
1 day ago
This is an exciting opportunity for a highly organised and detail-oriented individual to join our team as a Remote Support Specialist. As a key member of the administrative team, you will provide high-level support and secretarial services to clients and colleagues alike.
Key Responsibilities- Calendar Management: Manage calendars, book appointments, and coordinate meetings across multiple time zones.
- Liaising with Clients and Professionals: Liaise with clients and legal professionals for entity set-up, trust deed execution, and related documentation.
- Secretarial Services: Handle ASIC-related secretarial work including Form 484, Form 362, company renewals, and changes to corporate records.
- Email Management: Monitor and respond to emails on behalf of team members, ensuring timely and professional communication.
- Database Maintenance: Maintain and update internal databases and document registers.
- Document Preparation: Prepare, review, and format documents and correspondence with high accuracy.
- Administrative Support: Provide admin support to team members across different departments.
- e-Marketing Assistance: Assist with basic e-marketing and social media scheduling or content coordination.
- Attention to Detail: Strong attention to detail and organisational skills are essential for this role.
- Maturity and Discretion: A high level of maturity and discretion in handling sensitive information is required.
- Previous Experience: Prior experience or exposure to e-marketing or social media coordination is desirable.
- Communication Skills: Excellent verbal and written English communication skills are necessary.
- Time Management: Proven ability to manage calendars and appointments independently is a must.
- Self-Motivation: Self-motivated individuals who can work remotely and manage their time effectively are ideal candidates.
- Technical Skills: Proficiency in Microsoft Office Suite, Google Workspace etc.
- Australian Accounting Firm Experience: Experience working in or with an Australian accounting firm is highly regarded but not mandatory.
- ASIC Requirements: Understanding of ASIC requirements and company secretarial processes is a plus.
- Xero Practice Manager Familiarity: Familiarity with Xero Practice Manager, Trello, Mailchimp or similar platforms is desirable.
The successful candidate will have a passion for supporting high-performing teams and delivering exceptional service remotely.
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