Remote Support Professional

20 hours ago

Mandaluyong City, National Capital Region, Philippines beBeeSupport Full time ₱35,000 - ₱48,000
Comprehensive Support Specialist

We are seeking a skilled and organized professional to provide remote support to one client with multiple stakeholders based in the United States.

  • Email Management: Manage and organize emails, including database mining and sending nurturing communications.
  • Scheduling: Schedule and coordinate meetings, appointments, and travel arrangements, ensuring efficient time management.
  • Document Management: Prepare and organize documents such as reports, memos, and office files.
  • Research: Conduct resume sourcing and mining, add new customer records to CRM systems, and suggest local networking or other groups.
  • Social Media: Responsible for content creation, scheduling, posting, audience engagement, and tracking.
  • Customer Relationship Management: Provide client support by managing inquiries and feedback, resolving issues in a timely fashion, including tracking opportunities in CRM systems.
  • Administrative Support: Provide administrative assistance, including basic accounting tasks, conducting territory checks, and preparing customer contracts and referrals.
  • Special Projects/Project Management: Assist in report preparation and project coordination, supporting delivery.
Requirements
  • Bachelor's degree preferred; high school diploma required.
  • Experience as a virtual assistant or remote assistant role.
  • At least one year of experience in lead generation and appointment setting for international clients.
  • Ability to qualify and prioritize leads effectively.
  • Strong computer skills, including Microsoft 365, G-Suite, Canva, Zoom, Dropbox, Asana, Calendly, Doodle, Skype, Slack, Trello, Adobe Acrobat, LastPass, LinkedIn, CRM experience, AI and automation tools.
  • Strong organization, communication, and analytical skills.
  • Aptitude in data management, analytics, and reporting preparation.
  • Ability to work independently, self-directed, highly flexible, and adaptable.

This is an opportunity to work autonomously in a remote environment, providing comprehensive support to our client.

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