
Healthcare Access Coordinator
14 hours ago
We are seeking a highly skilled and organized Intake Specialist to join our team. As an Intake Specialist, you will play a critical role in converting inbound leads into booked evaluations for our partner speech therapy practices.
Job DescriptionThe primary responsibility of the Intake Specialist is to respond to inbound leads via phone and text who are seeking speech therapy services. You will build trust and connection quickly, representing our partner practices with professionalism and empathy.
You will use proprietary tools to estimate out-of-pocket insurance costs and match patients with appropriate therapists based on location, specialty, and insurance compatibility. Scheduling evaluations and follow-ups using EHR and calendar tools is also a key part of this role.
Required Skills and Qualifications- Excellent communication skills and a friendly, professional phone presence
- Strong attention to detail and ability to stay organized across multiple systems
- Tech-savvy and comfortable navigating CRMs, scheduling tools, and communication platforms
- Availability to work weekends (Saturday & Sunday)
We offer a range of benefits to support your well-being and career growth. These include:
- Remote work opportunities
- Generous PTO to rest and recharge
- HMO coverage after 3 months
- Direct mentorship from international industry experts
- Learning and development resources for ongoing growth
- Global networking opportunities
- Flexible hours to support a healthy work-life balance
- Application
- Screening
- Skills Assessment
- Top-grading interview
- Client Interview
- Job Offer
- Client Onboarding
If you have the skills and passion required for this role, we encourage you to apply now to take the next step in your journey.
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