Healthcare Coordinator

14 hours ago

Manila, National Capital Region, Philippines beBeeCareManager Full time ₱3,288,906 - ₱4,591,915

This role requires proactive communication, exceptional organizational skills, and the ability to manage complex patient care needs while maintaining strict confidentiality.

Key Responsibilities:
  • Patient Care Coordination: Serve as the primary liaison between healthcare professionals and patients, ensuring seamless and continuous care. Monitor and maintain care quality by completing Value-Based Payment measures and quality assurance activities.
  • Communication & Documentation: Effectively communicate with patients, families, physicians, and care teams regarding scheduling, appointment changes, and plan-of-care updates. Maintain accurate and up-to-date documentation for all caregivers and patients in the electronic health record system.
  • Collaboration & Support: Work closely with the patient care coordinator on scheduling, availability, attendance, and operational issues. Manage phone calls and correspondence in a supportive, professional, and reassuring manner for patients, families, and healthcare providers.
Qualifications:
  • A registered nurse with a valid New York state license is required.
  • Bilingualism in Spanish is an asset.
  • A minimum of three years of experience in case management or a related field is preferred.
  • Excellent verbal and written communication skills are essential.
  • Strong interpersonal and customer service skills, with empathy and patience, particularly when working with the elderly population, are necessary.

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