Strategic Account Renewal Manager

1 week ago


Makati City, National Capital Region, Philippines Sophos Full time

Sophos, a leader in cybersecurity solutions, is seeking a Strategic Account Renewal Manager to drive business growth and customer satisfaction.

About the Role

This individual contributor sales role is responsible for achieving sales targets by reaching renewal rate, renewal ACV, and renewal billings targets in a prescribed territory. The successful candidate will be responsible for managing the full pipeline of renewals business in a specified area and exceeding renewals targets.

Key Responsibilities
  • Develop and execute a sales strategy to achieve quarterly and annual sales targets.
  • Build and maintain strong relationships with key buyers and influencers to drive renewal sales.
  • Collaborate with internal teams and channel partners to identify and mitigate customer renewal risks.
  • Own and manage the end-to-end renewals process, ensuring timely and accurate recognition of revenue transactions.
  • Provide exceptional customer service and support to ensure high levels of customer satisfaction and retention.
Requirements
  • 3-5 years' experience in renewal account management or sales roles working with decision-makers in large organizations, with a proven track record of achieving and exceeding sales quotas.
  • Strong understanding of the enterprise renewals sales cycle, buyer personas, and decision-making processes, and how to successfully navigate them.
  • Ability to be seen as a trusted advisor to senior executives in large organizations and able to build strategic account plans.
  • Exceptional retention risk discovery skills, value proposition presentation, negotiation, and closing skills.
  • Solid technical acumen, able to explain the benefits of different technologies, strong cybersecurity knowledge, an advantage.
  • Experience in selling through and with channel partners, and ability to thrive in a team selling environment.
  • Ability to manage complex customer accounts and large contract values.


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