Deliver Exceptional Customer Experiences

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeCustomerSuccess Full time ₱900,000 - ₱2,100,000
Become a Customer Success Specialist

Are you passionate about delivering exceptional customer experiences? We're looking for a highly skilled and motivated individual to join our team as a Customer Success Specialist.

In this role, you will be responsible for managing a high volume of customer interactions via phone and email, conducting customer health checks, and building product knowledge to handle questions and concerns. You will also collaborate with global teams to deliver a superior customer experience.

  • Main Responsibilities:
  • Manage customer interactions via phone and email
  • Conduct customer health checks and capture the Voice of the Customer
  • Build product knowledge to handle questions and concerns
  • Collaborate with global teams to deliver a superior customer experience
Required Skills and Qualifications

To succeed in this role, you will need:

  • At least 1 year of Customer Success experience
  • Experience with Salesforce or similar CRM is a plus
  • Experienced in onboarding new clients or product users (doing demos and presentations)
  • Experienced in client management, conducting health checks, and client business reviews
  • Prior success in achievement of individual and/or team sales quota/goals
  • Preferably with experience in handling retention/renewals motion, but not required
Why Join Us?

We are committed to creating a workplace where all employees—regardless of background, identity, or belief—are empowered and celebrated. Our company values innovation, collaboration, and customer satisfaction above all else.

We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you're passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, we encourage you to apply.

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