Customer Experience Representative

1 week ago


Pagadian, Zamboanga Peninsula, Philippines beBeeCustomerService Full time ₱2,000,000 - ₱4,000,000
Job Description:

We are seeking a skilled professional to interact with customers, addressing inquiries and resolving complaints regarding clients' products and services. As a key member of our team, you will collaborate with internal and external teams to handle customer needs and provide timely and professional service.

Our ideal candidate is someone who is passionate about delivering exceptional client experiences and champions our core values: Curious, Dynamic, and Authentic.

Key Responsibilities:
  • Interact with customers to provide accurate, valid, and complete information with empathy, courtesy, and professionalism.
  • Conduct customer consultation calls, troubleshoot technical issues, escalate problems, and investigate concerns.
  • Track problems, prioritize issues, document them, track progress, and ensure resolution.
  • Escalate issues to meet internal and external expectations.
  • Identify opportunities for continuous process improvement.
  • Deliver service excellence and maximize customer satisfaction.

As a Senior Customer Advocate, you will play a critical role in building strong relationships with our customers, ensuring their needs are met, and exceeding their expectations.

What We Like About Our Team Members:
  • They are curious and authentic.
  • They possess strong analytical and critical thinking skills.
  • They are passionate about client satisfaction.


  • Pagadian, Zamboanga Peninsula, Philippines Reliasourcing Full time

    Customer Service Representative (Gaming Account)Pasay CityFull-timeReporting to: Team LeaderJob Summary:A Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.Qualifications:Proven customer...


  • Pagadian, Zamboanga Peninsula, Philippines beBeeCustomer Full time ₱360,000 - ₱480,000

    Job Title: Customer Service Representative Job Overview The role of a Customer Service Representative is pivotal in providing exceptional customer experience via multiple channels, including phone calls, email tickets, and live chat on our CRM platform. Main Responsibilities Respond to customer inquiries in a timely manner and resolve issues efficiently....


  • Pagadian, Zamboanga Peninsula, Philippines Reliasourcing Full time

    A Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.Qualifications:Proven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving...


  • Pagadian, Zamboanga Peninsula, Philippines beBeeCustomerService Full time ₱80,000 - ₱100,000

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.About the Role:Respond to customer inquiries and resolve issues in a timely and...


  • Pagadian, Zamboanga Peninsula, Philippines beBeeCustomerService Full time ₱20,000 - ₱40,000

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.As a key member of our support team, you will be responsible for delivering exceptional customer experiences through prompt and professional communication.You will work closely with internal and external...


  • Pagadian, Zamboanga Peninsula, Philippines beBeeService Full time ₱7,000 - ₱11,000

    Customer Service Representative Job OpportunityThis role involves handling customer inquiries, resolving issues and ensuring a smooth and satisfying customer experience.Responsibilities:Handle inbound calls, emails or chats from customers.Provide accurate information about products, services and billing.Resolve customer complaints and escalate when...


  • Pagadian, Zamboanga Peninsula, Philippines Reliasourcing Full time

    Customer Service Representative (Non-Voice) – E-commercePasay CityFull-timeAbout the Role:We are seeking a detail-oriented and proactive Customer Service Representative to join our on-site e-commerce support team in Pasay. You will be the first point of contact for customers via chat and email, helping to resolve inquiries, process orders, and ensure a...


  • Pagadian, Zamboanga Peninsula, Philippines beBeeDigital Full time ₱400,000 - ₱800,000

    Job OverviewWe're redefining the customer experience in e-commerce. Collaborating with fast-growing online businesses, we deliver top-tier service and sales support that enhances every step of the buyer's journey.As a motivated and customer-focused Digital Sales & Support Representative, you'll support customers throughout their shopping experience while...


  • Pagadian, Zamboanga Peninsula, Philippines beBeeCareer Full time ₱100,000 - ₱120,000

    Customer Service Representative RoleMCI specializes in delivering tailored solutions to meet the diverse needs of clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.The company is seeking enthusiastic Customer Service Representatives to support various inbound and outbound...


  • Pagadian, Zamboanga Peninsula, Philippines beBeeService Full time ₱28,800 - ₱288,000

    Customer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries and resolving issues in a professional and courteous manner.The ideal candidate will have excellent communication skills, both written and verbal, and be able to work...