Exceptional Customer Service Expert

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeCustomer Full time $38,000 - $56,000
Transform Customer Experience with Exceptional Service

We partner with brands to deliver memorable interactions that delight customers. Our team is passionate about empowering customers through exceptional experiences.

  • We're seeking a dedicated professional who can create personalized and engaging customer experiences across various channels.
  • The ideal candidate will demonstrate strong written and verbal communication skills, aligning with our brand voice.
  • A deep understanding of our premium hair care brand's products, procedures, and resolutions is essential for success.

To excel in this role, you'll:

  • Be passionate about beauty and willing to make product recommendations via a consultative approach.
  • Demonstrate compassion, attention to detail, friendliness, open-mindedness, and a willingness to help others.
  • Be able to learn and adapt to changing software, with a strong emphasis on being tech-savvy.
  • Excel at communication, both written and verbal.
  • Adhere to a set schedule and be productive independently.

Requirements include:

  • At least 12 months of contact center experience within the last 2 years.
  • The ability to speak, read, and write in both French and English.
  • Must have at least 1 year of work experience as a French Bilingual in a BPO or customer service industry.
  • Language proficiency is B2.
  • Familiarity with CRM systems and practices, Salesforce experience is a plus.

Become Part of Our Team

  • This is a contract position, offering competitive wages.
  • Career development training, and we promote from within - there are growth opportunities here.
  • Join a fun, fast-growing company - come as you are.

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