Customer Experience Ambassador

1 week ago


Pagadian, Zamboanga Peninsula, Philippines beBeeSupport Full time ₱300,000 - ₱500,000
Job Overview

The Customer Support Specialist plays a crucial role in delivering exceptional customer experiences.

Key Responsibilities
  • Provide prompt and efficient support via phone, email, and chat using Salesforce technology.
  • Address customer inquiries and concerns with professionalism and high customer satisfaction rates.
  • Collaborate with internal teams to escalate and resolve complex technical problems.
  • Identify opportunities for process improvement and efficiency in customer support procedures.
  • Maintain accurate records of customer interactions and technical issues.
Required Skills and Qualifications
  • Professional English fluency.
  • Experience using Salesforce software.
  • Minimum 3 years of experience in customer support roles.
  • Strong organizational and multitasking abilities.
Benefits and Working Conditions

This position may require occasional evening or weekend work to accommodate different time zones or meet project deadlines. If you have a passion for delivering exceptional customer support, this could be the ideal opportunity for you.



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