Customer Experience Specialist

1 week ago


Pagadian, Zamboanga Peninsula, Philippines beBeeTechnical Full time ₱600,000 - ₱1,000,000

About Us

  • We focus on delivering exceptional customer experiences while creating meaningful work opportunities in diverse communities.
  • Our team is driven by a shared vision to connect people with common values for positive impact.

Job Overview

Main Responsibilities
  • Provide hands-on technical assistance and product explanation for our customers.
  • Deliver best practice guidance in a fast-paced environment.

Essential Skills and Qualifications

  • 2+ years of technical support experience, preferably in email and chat-based customer support.
  • Experience in providing technical support, including app installation and uninstallation from phones and computers.
  • General knowledge of web-based and mobile apps.
PREFERRED QUALIFICATIONS
  • Creative problem-solving skills.
  • Excellent judgment – the ability to make informed decisions that drive desired outcomes, even in ambiguous situations.
  • A empathetic approach – genuinely care about customers.


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