Senior Debt Recovery Specialist

7 hours ago

Taguig, National Capital Region, Philippines beBeeCollection Full time ₱7,500,000 - ₱9,000,000
Collections Process Lead

As a key member of our team, you will be responsible for contacting individuals with overdue accounts and conducting administrative activities to recover outstanding payments.

Key Responsibilities:
  • Contact customers via phone, email, or letters to collect outstanding debts.
  • Negotiate repayment plans and settlements in accordance with company policies.
  • Maintain accurate records of all communications and payment arrangements.
  • Follow up on broken promises to pay and escalate unresolved cases.
  • Maintain compliance with debt collection laws and company procedures.
  • Meet or exceed daily and monthly collection targets.

You will work closely with the Collection Team to ensure timely debt collection while maintaining a professional and empathetic approach. A positive attitude and excellent communication skills are essential for this role.

Requirements:
  • Excellent English communication skills with customer centricity.
  • The ability to negotiate to drive collections efficiently.
  • Team player with a positive attitude.
  • 3-5 years Collections experience, preferably in banking/cards LOB.
  • College graduate.

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