
Credit and Debt Recovery Manager
2 days ago
We are seeking a skilled Credit and Debt Recovery Manager to join our team.
Key Responsibilities- Leadership Role: Direct the activities of a team of professionals to ensure accurate credit assessments and timely debt collection according to established targets.
- Communicate with escalated customers for timely collections of company receivables.
- Review credit limits, risk, and exposures on a timely basis.
- Coordinate the release of orders over the credit limit.
- Assist credit analysts in order approval and updates.
- Maintain accurate customer master data and approved payment terms.
- Lead collection efforts and analyze A/R portfolio.
- Perform root cause analysis and provide solutions to resolve complaints.
- Support A/R Analysts in resolving day-to-day issues.
- Develop and implement strategies to reduce past due balances.
- Bachelor's degree in business administration or finance.
- End-to-end knowledge of the process.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
- Strong relationship building and stakeholder management skills.
- Effective communication across a range of audiences.
- Ability to work in a multi-cultural environment and diverse workforce.
- Self-starter with flexibility to work under pressure.
- Ability to lead and develop team members.
- Excellent analytical and continuous improvement skills.
- 5+ years of experience in Credit and Collections with 3+ years in a lead role.
- Experience working in BPO or SSC industry.
- Previous experience with ERP like SAP FI module.
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