Leading Hotel Operations

23 hours ago


Makati City, National Capital Region, Philippines beBeeInnovation Full time ₱800,000 - ₱1,000,000
Hotel Operations Manager

The Hotel Operations Manager is a leadership role responsible for overseeing the strategic direction and day-to-day execution of hotel operations. This includes leading cross-functional teams, driving excellence in service delivery, and ensuring safe, efficient, and compliant operation.

Key Responsibilities:
  • Steer key initiatives aligned with the company's mission, values, and directives from senior management.
  • Lead executive discussions and provide insight on operational performance and challenges.
  • Drive continuous improvement in service delivery and elevate standards to meet stakeholder and guest expectations.
  • Oversee maintenance and infrastructure, ensuring safe and compliant operation.
  • Apply an entrepreneurial mindset to sales and marketing and revenue management.
  • Collaborate with finance to deliver accurate performance reports.
  • Lead talent development and performance management, fostering a culture of coaching and continuous improvement.
Requirements:
  • Experience in hotel operations with a strong background in leadership.
  • Strong organizational and leadership skills.
  • Excellent interpersonal and communication skills.
  • Effective management style, hands-on and approachable.
  • Bottom-line oriented with emphasis on quality guest-service and team-building.
  • Ability to implement innovation.
Benefits:
  • Employee benefit card offering discounted rates in select hotels worldwide.
  • Food and Beverage dining privilege.
  • Attractive bonus and pension scheme.
  • Opportunity to grow within the organization and across different locations.


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