Patient Care Coordinator

2 days ago


Batangas, Calabarzon, Philippines beBeeCare Full time ₱400,000 - ₱600,000
Job Title:

Healthcare Administrative Specialist

About the Job:

We are seeking a reliable and detail-oriented individual to support our physical therapy clinic based in Seattle, Washington. In this fully remote role, you will manage the front office workflow—ensuring patients receive excellent support and a welcoming experience from their first interaction through ongoing care.

This is a remote position with a collaborative and supportive environment focused on patient-centered physical therapy services. We value professionalism, empathy, and reliability in every patient interaction.

Key Responsibilities:
  • Manage phone calls, emails, and SMS patient inquiries
  • Schedule and confirm appointments, follow-ups, and referrals
  • Process intake forms and maintain patient records in electronic medical records (EMR)
  • Verify insurance and coordinate with billing staff as needed
  • Provide polite and professional customer service to patients
  • Support front desk workflow, including reminders, forms, and general inquiries
Requirements:
  • 1+ year experience in healthcare administration, receptionist, or virtual assistant role
  • Familiarity with U.S. insurance verification workflows preferred
  • Strong communication and organizational skills
  • Fluent spoken and written English
Benefits:
  • Competitive salary commensurate with experience
  • Opportunities for professional development and growth
  • Work in a dynamic and supportive team environment
Tools & Platforms:
  • Electronic Medical Records: Prompt EMR
  • Communication: Gmail
  • Phones: Weave
  • File Management: Google Drive
  • Scheduling: Prompt EMR Scheduler


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