Workforce Services Director
4 days ago
TASQ Staffing Solutions is seeking a highly skilled Workforce Services Manager to lead our WFM and AP/QA functional teams. As a key member of our leadership team, you will be responsible for managing the cost structure and budget of our workforce management services.
Main Responsibilities:- Oversee the overall management of the WFM AP and QA service offering, ensuring delivery on all contracts / SLAs.
- Support the Command Center leads in sales and RFP responses, assisting with the development of sales material, quotes, demos, and tours.
- Identify opportunities to expand the WFM AP and QA service offering into additional contracts.
- Focus on driving down cost to serve and identifying opportunities to expand the shared services model.
- Drive industrialization of Business Service Transformation (BST) across all contracts.
- At least 8-12 years of industry experience.
- At least 5 years of leadership experience.
- At least 5-8 years of domain experience (Workforce Management).
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Workforce Services Associate Manager
3 weeks ago
Mandaluyong City, National Capital Region, Philippines Recruiter PH Full timeJOB DESCRIPTIONResponsibilities:• The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals.• On boarding of new accounts in Location/Delivery Assurance...
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Workforce Services Associate Manager
3 weeks ago
Mandaluyong City, National Capital Region, Philippines RecruiterPH Full timeJOB DESCRIPTIONResponsibilities:• The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals.• On boarding of new accounts in Location/Delivery Assurance...
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Workforce Senior Director
3 days ago
Mandaluyong City, National Capital Region, Philippines JKILC Full time**Job Description:**JOB REQUIREMENTS:Bachelor’s degree holder with at least 6 years of experience in a leadership role.10+ years of experience in workforce management, with a proven track record of driving success.Able to work on-site and adapt to changing priorities.Strong communication and interpersonal skills, with the ability to collaborate effectively...
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Associate Director of Workforce Services
5 days ago
Mandaluyong City, National Capital Region, Philippines RecruiterPH Full timeJob Summary">This role is responsible for driving corporate initiatives, delivering metrics, and optimizing performance through continuous interaction with stakeholders.">The ideal candidate will be responsible for onboarding new accounts in the Location/Delivery Assurance vertical, including communication with WFM Shared Services and identifying deviations...
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Mandaluyong City, National Capital Region, Philippines Recruiter PH Full timeAbout the RoleWe are seeking an experienced Associate Director of Workforce Planning and Optimization to join our team at Recruiter PH. As a key member of our workforce management department, you will play a critical role in driving corporate initiatives and ensuring the delivery of metrics and optimal performance of the group.Responsibilities:Drive...
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Workforce Management Lead
5 days ago
Mandaluyong City, National Capital Region, Philippines RecruiterPH Full timeJob Description">This role is responsible for driving corporate initiatives, delivering metrics, and optimizing performance through continuous interaction with stakeholders. The goal is to achieve contractual objectives and corporate goals.">The ideal candidate will be responsible for onboarding new accounts in the Location/Delivery Assurance vertical,...
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Workforce Management Senior Specialist
5 days ago
Mandaluyong City, National Capital Region, Philippines Recruiter PH Full timeJob DescriptionThe Associate Director of Workforce Planning and Optimization is a critical role that requires strategic leadership and operational expertise. This position drives corporate initiatives, ensuring the delivery of metrics and optimal performance of the group.Key Responsibilities:Onboard new accounts in Location/Delivery Assurance vertical,...
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Workforce Services Manager
4 weeks ago
Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full timeWork Setup: Return to OfficeLocation: Quezon CityProject Shift Schedule: RotationProject Rest Day: RotationOverall Purpose:The Workforce Services Manager is responsible for overseeing the Workforce Management (WFM), AP, and Quality Assurance (QA) functional teams. This role includes managing the cost structure and budget, supporting sales efforts, driving...
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Workforce Services Manager
4 days ago
Mandaluyong City, National Capital Region, Philippines TASQ Staffing Solutions Full timeOVERALL PURPOSE:The Workforce Manager is responsible for managing the WFM and AP/QA functional teams.RESPONSIBILITIES:Overall management of the WFM AP and QA cost structure and budget.Support the Command Center leads for sales and RFP responses and assist with the development of sales material, quotes, demos, and tours.Identify opportunities to expand the...
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Workforce Services Manager
2 weeks ago
Quezon City, National Capital Region, Philippines J-K Network Services Full timeCOMPANY PROFILE: This company is a Business Process Outsourcing, focusing on IT solutions and services providers in the Philippines and in other country of Southeast Asia. Position: Workforce Services ManagerCompany Industry: BPO CompanyWork Location: Quezon CityWork Schedule: Rotational ScheduleSalary: Php60,000- Php80,000Work Set Up: Work on...
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Senior Manager
5 days ago
Mandaluyong City, National Capital Region, Philippines Recruiter PH Full timeJob OverviewWe are seeking an experienced Senior Manager - Workforce Solutions to join our team at Recruiter PH. As a key member of our workforce management department, you will play a critical role in driving corporate initiatives and ensuring the delivery of metrics and optimal performance of the group.Key Responsibilities:Onboard new accounts in...
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Workforce Services Senior Manager
4 weeks ago
Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full timeThe Workforce Services Senior Manager will be responsible for overseeing and managing the Workforce Management (WFM), AP, and QA functional teams, ensuring seamless operations across all areas of responsibility.RESPONSIBILITIES: - Manage the cost structure and budget for the WFM, AP, and QA functions. - Support Command Center leads in sales and RFP...
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Workforce Services Senior Manager y3
4 weeks ago
Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full timeJob Title: Workforce Services Senior Manager --- ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE ------OVERALL PURPOSE:The Workforce Services Senior Manager will be responsible for overseeing and managing the Workforce Management (WFM), AP, and QA functional teams, ensuring seamless...
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Workforce Transformation Expert
11 hours ago
Makati City, National Capital Region, Philippines SGV & Co. Full timeWe are looking for a Workforce Transformation Expert to join our team at SGV & Co. As an Associate Director, you will be responsible for leading workforce transformation projects and initiatives.Your Key Responsibilities Will Include:Developing and implementing workforce transformation strategiesLeading cross-functional teams to drive change and...
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Workforce Services Manager
2 weeks ago
Quezon City, National Capital Region, Philippines Neksjob Corporation Full timeThe Workforce Services Manager oversees Workforce Management (WFM), AP, and Quality Assurance (QA) teams, ensuring cost efficiency, budget management, operational excellence, and contract fulfillment.Responsibilities:Manage WFM AP and QA budgets to meet financial targets.Support sales efforts by assisting with RFPs, demos, and pricing strategies.Expand WFM...
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Strategic Workforce Manager
3 days ago
Mandaluyong City, National Capital Region, Philippines JKILC Full time**Overview:**JKILC is seeking an experienced Workforce Senior Manager to join our team. The successful candidate will possess a strong background in workforce management, with a minimum of 6 years of experience in a leadership role.**Responsibilities:**The selected candidate will be responsible for managing the Workforce Management budget and cost structure,...
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Workforce Optimization Consultant
6 days ago
Quezon City, National Capital Region, Philippines JK Network Services Full timeAbout UsJK Network Services is a trusted IT consulting company that provides application design services. We are seeking a highly skilled Workforce Analyst to join our team in Antipolo, Rizal. As a Workforce Analyst, you will play a critical role in optimizing our workforce by collecting, reviewing, analyzing, and interpreting relevant data. This information...
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Senior Workforce Operations Manager
5 days ago
Mandaluyong City, National Capital Region, Philippines RecruiterPH Full timeCompany Overview">We are RecruiterPH, a leading provider of workforce management solutions.">Job Description">This role is responsible for driving corporate initiatives, delivering metrics, and optimizing performance through continuous interaction with stakeholders.">The ideal candidate will be responsible for onboarding new accounts in the Location/Delivery...
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Hybrid Workforce Coordinator
6 days ago
Mandaluyong City, National Capital Region, Philippines Skyro Full timeSkyro is a leading fintech company in the Philippines, dedicated to transforming the financial services landscape through innovative digital financial products. We're seeking an experienced Workforce Management Associate to optimize our operations and drive business growth.Job Summary:This hybrid role involves working on-site at Skyro's Mandaluyong office...
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Senior Workforce Operations Lead
3 days ago
Mandaluyong City, National Capital Region, Philippines JKILC Full time**Job Summary:**We are looking for a seasoned Workforce Senior Manager to lead our Workforce Management efforts. As a strategic partner, the successful candidate will develop and implement strategies to drive business growth, optimize operations, and improve customer satisfaction.**Key Responsibilities:**- Manage the Workforce Management budget and cost...