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Front Desk Operations Manager

7 days ago

Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time
Job Title: Reservations Supervisor - TASQ Staffing Solutions

Job Description:
In this role, you will be responsible for overseeing reservations, customer service, and front desk operations while providing exceptional support to our clients and candidates. You will serve as a liaison between guests, staff, and management to ensure seamless communication and exceptional customer service.

Key Responsibilities:
  1. Develop and implement effective reservation strategies to maximize occupancy and revenue.
  2. Manage and coordinate front desk operations to ensure smooth check-ins, check-outs, and guest services.
  3. Develop and maintain strong relationships with clients, candidates, and internal stakeholders to ensure effective communication and collaboration.

Requirements:
To succeed in this role, you must have:
  1. A Bachelor's degree in business administration, hospitality, or a related field.
  2. At least 3 years of experience in reservations, customer service, or a call center environment.
  3. At least 2 years in a supervisory role.

Benefits:
As a valued member of our team, you will enjoy the following benefits:
- Upon regularization: 10 VL, 10 SL, 5 EL
- HMO Health Insurance available on the 4th month (Employee + 1 Free Dependent)