Service Desk Analyst

Hybrid - Cebu Fresh Graduate/Student Bachelor Full-timeJob DescriptionDescriptionAbout The OpportunityThis Service Desk Analyst position is a Remote Philippines based role.At Netrix Global, the Service Desk Analyst will provide timely and accurate tier one technical support to all clients generated from calls and emails, as well as ticket escalations and...

Job Title: Service Desk Analyst Level 1Contract Duration: 12 monthsWork Arrangement: OnsiteLocation: CebuSchedule: Rotating shiftSalary Offer: Php33,000 basic pay + Php2,000 non taxable allowance Job Description:Service Desk Analyst may perform one or more of the following:· Troubleshoots via the phone hardware, software, and network operating problems and...

About AvePoint:Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their...

Pan Asia Resources Philippines Inc is a leading company in the industry, and we are seeking a highly skilled and customer-focused Service Desk Analyst to join our team. In this role, you will play a critical part in providing exceptional customer service and resolving technical issues efficiently.You will be responsible for serving as the first point of...

CallTek is seeking a dedicated Help Desk Analyst to provide technical support and customer service to our clients. As a key member of our team, you will be responsible for resolving technical issues and requests, ensuring timely and effective communication with clients.Key ResponsibilitiesField and resolve technical inquiries from agents via phone, chat, and...

About AvePoint:Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their...

We are looking for an experienced IT Service Desk Supervisor to join our team and drive business success through exceptional service delivery. The successful candidate will have experience in IT service management and strong leadership skills.About the PositionOversee the daily operations of the IT service desk to ensure efficient and effective support...

About the RoleAs a Senior Service Desk Analyst at AvePoint Public Sector, you will be working closely with our partner FSI Strategies to help clients unlock the full potential of Microsoft technologies. Your key responsibilities will include serving as an escalation point for advanced technical issues, providing mentorship to analysts, and handling priority...

Location: Cebu, PhilippinesDepartment: SalesPosted Date: 4/4/2025About AvePointBeyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint...

Job Title: IT Service Desk CoordinatorContract Duration: 6 monthsSchedule: Rotating shiftWork Arrangement: OnsiteLocation: CebuSalary Offer: Php52,000 basic pay + Php1,500 non-taxable allowanceResponsibilities:· Lead a team of 20-30 skilled IT Analysts; coach, develop, and motivate them to ensure that they are providing world class customer service on all...

Staff4Me is looking for an experienced IT Service Desk Supervisor to lead our dedicated team of support professionals. In this role, you will oversee the daily operations of the IT service desk, ensuring that all support requests are handled efficiently and effectively. You will mentor and train team members, enhance service delivery, and continually...

Job DescriptionWe are looking for a skilled Support Services Analyst to join our team. The successful candidate will be responsible for providing first-level support to our users, logging and tracking service desk interactions, and documenting all troubleshooting and problem resolution steps.The ideal candidate will have experience in IT support or customer...

With Intelligence Ltd. is seeking a dedicated and customer-focused Service Desk Agent to join our IT support team.As the first point of contact for IT-related issues and service requests, you will play a crucial role in ensuring a positive experience for our users. The Service Desk Agent will provide first-level support, troubleshoot issues, and escalate...

Join Staff4Me as an IT Service Desk team member, where you will play a crucial role in providing first-line support to our clients. You will be responsible for handling incoming support requests, troubleshooting technical issues, and ensuring timely resolution to enhance user satisfaction.Key ResponsibilitiesRespond to and resolve incidents and service...

About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

Job Title: IT Service Desk AssociateResource Location: CebuJob Summary:The IT Service Desk Associate will be responsible for providing technical support, troubleshooting IT issues, and ensuring smooth IT operations. The ideal candidate should have at least one year of experience in IT support, strong problem-solving skills, excellent communication, and a...

Kinettix Cebu, Central Visayas, PhilippinesIT Service Desk AssociateThe IT Service Desk Associate will be responsible for providing technical support, troubleshooting IT issues, and ensuring smooth IT operations. The ideal candidate should have at least one year of experience in IT support, strong problem-solving skills, excellent communication, and a...

We are looking for an IT Service Desk Supervisor to lead our support team and ensure the highest level of service delivery. The successful candidate will have experience in IT service management and strong leadership skills.About the PositionLiaise with the IT Service Desk team to ensure all support requests are handled efficiently.Develop and maintain...

About The Role: We are seeking a highly skilled and motivated Service Desk Specialist to join our team. As a Service Desk Specialist, you will be responsible for providing exceptional customer service via phone, email, and chat.Salary: Our competitive salary package includes a monthly incentive reward for successful orders and attendance productivity, as...

About the Role:We are looking for a Customer Support and Technical Expert to join our team at QBE Insurance Group. As a key member of our IT department, you will be responsible for delivering exceptional customer service and technical support to internal and external users globally.Key Responsibilities:Provide technical support to end-users on software...