Friendly Customer Support Professional

1 day ago


Pulong Santa Cruz, Calabarzon, Philippines beBeeSupport Full time ₱25,000 - ₱35,000
Customer Support Representative

We are seeking a friendly and tech-savvy customer support representative to join our team.

This role involves providing fast, accurate, and professional support to customers via chat, email, or phone.

The ideal candidate will have excellent written and spoken communication skills, as well as at least 1 year of hands-on experience with both Shopify and Gorgias.

  • Respond to customer inquiries related to product information, order tracking, returns, and account concerns.
  • Use Gorgias and Shopify to manage tickets and provide timely support.
  • Stay informed on product updates and best practices to ensure a consistent customer experience.
Requirements
  • Excellent English communication skills.
  • At least 1 year of experience with Shopify and Gorgias.
  • Ability to work independently and handle multiple conversations simultaneously.


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