Remote Customer Support Specialist

1 day ago


Pulong Santa Cruz, Calabarzon, Philippines beBeeCustomerSupport Full time ₱256,000 - ₱416,000
Remote Customer Support Role

We are seeking a skilled and empathetic individual to join our team as a remote customer support agent. As a key member of our support team, you will play a vital role in delivering exceptional customer experiences.

Responsibilities:

  • Respond to customer inquiries via chat, email, or phone in a professional and friendly manner.
  • Handle product information, order tracking, returns, and account concerns with ease and efficiency.
  • Utilize Gorgias and Shopify to manage tickets and provide fast, accurate support.

Requirements:

  • Excellent written and spoken English communication skills.
  • At least 1 year of hands-on experience with both Shopify and Gorgias.
  • Ability to work independently and handle multiple conversations at once.
  • Empathetic, patient, and reliable when addressing customer concerns.

What We Offer:

  • Competitive pay with annual performance-based increases.
  • Paid time off for rest and recharge.
  • Health and dental insurance or a health stipend for optimal well-being.
  • Holiday bonuses for appreciation of your hard work.
  • Fully remote setup - work from anywhere you're comfortable.

Working From Home Requirements:

  • Your own computer or laptop (i5 processor or equivalent preferred).
  • A stable internet connection (at least 15 Mbps upload/download speed).

Ready to grow with us? Apply now and let's discuss how you can contribute to our team


Key Qualifications: Customer Service Representative

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