Technical Help Desk Professional
3 days ago
- Main Responsibilities:
- Answering support calls and working with fellow support team members and internal software development groups to identify and resolve problems
- Diagnosing software and hardware malfunctions as well as troubleshooting network problems relating to the system
- Liaison with internal teams, including R&D, Technical Response, Systems Engineering, Production & Installation, and Sales as required to deliver on customer requests
- Providing remote software support and analysis to customers
- Perform scheduled preventative maintenance and systems administration functions at customer facilities
- Following up on support issues proactively to provide timely updates and resolutions to customers
- Maintaining a highly professional and customer-centric focus
- Contribute to a fast-paced and highly collaborative team-based work environment
- Continually seeking opportunities to increase customer satisfaction and deepen customer relationships
- Provide On Call Support on a rotational basis
- Participate in various projects
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Help Desk Technician
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Taguig, National Capital Region, Philippines HCLTech Full timeAs a Help Desk Technician at HCLTech, you will play a crucial role in ensuring the smooth operation of our IT systems and delivering exceptional customer experiences.Key ResponsibilitiesRespond to and resolve technical queries from clients.Document all client interactions and maintain accurate records.Collaborate with cross-functional teams to resolve...
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Help Desk Technician
6 days ago
Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeThe Help Desk Technician role requires a detail-oriented individual with excellent problem-solving skills. The ideal candidate will have experience working in a hybrid environment, with a strong background in service desk operations and a willingness to learn and adapt to new technologies.
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IT Help Desk
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IT Service Desk Professional
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Technical Support Analyst
2 days ago
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Help Desk Professional
1 day ago
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Help Desk Support Professional
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Service Desk Manager Position
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Technical Support Professional
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Taguig, National Capital Region, Philippines Optum Full timeWelcome to Optum, a leading healthcare technology company that delivers care and services through innovative solutions.Job SummaryThis is an exciting opportunity to join our IT Service Desk team as a Technical Support Professional. In this role, you will provide timely and accurate support to customers, create and process broadband and phone line requests,...
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IT Service Desk Agent
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