Help Desk Technician

As a Help Desk Technician at HCLTech, you will play a crucial role in ensuring the smooth operation of our IT systems and delivering exceptional customer experiences.Key ResponsibilitiesRespond to and resolve technical queries from clients.Document all client interactions and maintain accurate records.Collaborate with cross-functional teams to resolve...

We are looking for a skilled Help Desk Technician to join our team at the BGC site. The ideal candidate will have expertise in PHP and a passion for delivering exceptional customer service.About the Role:In this role, you will be responsible for responding to IT system problems, conducting root cause analysis, and implementing solutions to resolve issues...

Help Desk Analyst Job SummaryWe are seeking a Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical assistance and support to customers.The ideal candidate will have 3+ years of experience in ITSD, with excellent analytical and problem-solving skills. You will also have the ability to work effectively in...

Key ResponsibilitiesProvide telephone, chat, email, and self-service/web portal help desk support for hardware, systems, sub-systems, and/or applications and infrastructure for end users.Maintain, troubleshoot, and support desktop operating systems and applications.Resolve desktop connectivity, printer, and VPN issues.Manage Office 365 accounts and provide...

URGENT HIRINGNITYO INFOTECH IS LOOKING FOR IT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE - 14 HC NEEDEDSalary: Up to 30,000 PHP GrossLocation: BGC, Taguig (Hybrid)Schedule: Shifting / Night ShiftProject based - 6 months (Subject for extension)Start Date: July 29, 2024Open House Interview: July 09-16, 2024Other Benefits:HMO and Group Insurance after 1...

URGENT HIRINGNITYO INFOTECH IS LOOKING FOR IT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE - 14 HC NEEDEDSalary: Up to 30,000 PHP GrossLocation: BGC, Taguig (Hybrid)Schedule: Shifting / Night ShiftProject based - 6 months (Subject for extension)Start Date: July 29, 2024Open House Interview: July 09-16, 2024Other Benefits:HMO and Group Insurance after 1...

Job DescriptionWe are seeking a Lead IT Desk Support Technician to join our team in Taguig, National Capital Region, Philippines.The ideal candidate will have experience working in a fast-paced IT environment and possess excellent problem-solving skills.Key Responsibilities:Troubleshoot complex technical issues.Develop and implement solutions to improve IT...

Are you passionate about delivering exceptional customer service and supporting technical issues?Job DescriptionWe are seeking a Help Desk Operations Expert to join our IT Service Desk team. In this role, you will be responsible for creating and processing broadband and phone line requests, utilizing internet service provider online systems, and providing...

Job DescriptionWe are seeking a highly skilled Service Desk Professional to join our Service Desk Team. As a key member of our team, you will provide first/second line technical support for all incidents, service requests, tasks and change requests.Key Responsibilities:To provide technical assistance to clients via phone, email or in-person support.Resolve...

This position involves working as an L1 Service Desk Analyst at HCLTech, where you will be required to provide technical assistance and support for incoming queries and issues. The ideal candidate should have strong communication and problem-solving skills.Job Description:The role includes opening, logging, prioritizing, assigning, and closing tickets in the...

At HCLTech, we are committed to delivering world-class IT services and solutions to our clients. As an IT Service Desk Professional, you will be the primary point of contact for clients seeking technical support.ResponsibilitiesProvide first-level technical support to clients via various channels.Identify and escalate complex technical issues to senior...

RequirementsTo be successful in this role, you will need:Experience in dealing with international clients.Experience in IT Domain/BPO/Tech Support working for US/AUS/EMEA clients.Experience working with teams from English-speaking countries.A solid understanding of cybersecurity principles and best practices.Excellent problem-solving skills and the ability...

Santa Isabel at a Glance:We are a forward-thinking organization dedicated to providing innovative solutions to our customers. Our team is passionate about delivering exceptional services and making a lasting impact.Job Summary:Candidate ProfileWe seek a highly motivated and detail-oriented individual to join our team as a Technical Support Specialist. The...

About the JobWe are seeking a highly skilled Help Desk Technician to join our Service Desk Team. As a key member of our team, you will provide first/second line technical support for all incidents, service requests, tasks and change requests.Key Responsibilities:To provide technical assistance to clients via phone, email or in-person support.Resolve user...

About Our TeamIQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We are seeking an experienced Computer System Support Technician to join our team.Key Responsibilities:Provide technical support to internal and external customers via phone, email,...

We are seeking a highly skilled IT Support Specialist to join our team at UnitedHealth Group. In this role, you will be responsible for providing technical support to our customers, troubleshooting complex issues, and collaborating with internal teams to resolve problems.To succeed in this position, you will need a strong understanding of desktop support...

About Adaca:At Adaca, we value innovation and expertise in providing top-notch technical support to our customers. We are committed to fostering a collaborative environment where our team members can grow and develop their skills.Job Description:We are seeking a talented Customer Ticketing Solutions Expert to join our team. As a key member of our support...

Job SummaryThe Help Desk Support Professional will be responsible for providing exceptional technical support to internal and external customers at IQVIA. This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.Main Responsibilities:Respond to technical requests from customers via phone,...

JPC - 224 - Service Desk Specialist - French SpeakerJob Title: Service Desk Specialist – French SpeakerShift Schedule: Midshift/ or Night ShiftWork Setup: Hybrid (3 Days on-site & 2 Days work from home)Location: Alabang, Muntinlupa, NCR, PhilippinesEmployment Type: Consultancy EngagementJob Description:The Help Desk Support Specialist is responsible for...

Title: IT Service Desk SupportContract Duration: 8 monthsWork Arrangement: OnsiteLocation: McKinley West, TaguigSalary Offer: Php46,000 + Php4,000 non taxable allowanceQualifications:· 4 to 6 years of IT Service Desk experience· At least 1 year of experience with ServiceNow ticketing tool· Good communication skills· Amenable to work onsiteJob...