Help Desk Operations Expert

The Help Desk Technician role requires a detail-oriented individual with excellent problem-solving skills. The ideal candidate will have experience working in a hybrid environment, with a strong background in service desk operations and a willingness to learn and adapt to new technologies.

Key ResponsibilitiesProvide telephone, chat, email, and self-service/web portal help desk support for hardware, systems, sub-systems, and/or applications and infrastructure for end users.Maintain, troubleshoot, and support desktop operating systems and applications.Resolve desktop connectivity, printer, and VPN issues.Manage Office 365 accounts and provide...

Help Desk Analyst Job SummaryWe are seeking a Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical assistance and support to customers.The ideal candidate will have 3+ years of experience in ITSD, with excellent analytical and problem-solving skills. You will also have the ability to work effectively in...

As a Help Desk Technician at HCLTech, you will play a crucial role in ensuring the smooth operation of our IT systems and delivering exceptional customer experiences.Key ResponsibilitiesRespond to and resolve technical queries from clients.Document all client interactions and maintain accurate records.Collaborate with cross-functional teams to resolve...

Job SummaryWe are seeking a highly skilled Technical Support Analyst to join our Service Desk Team. As a key member of our team, you will provide first/second line technical support for all incidents, service requests, tasks and change requests.Key Responsibilities:To provide technical assistance to clients via phone, email or in-person support.Resolve user...

URGENT HIRINGNITYO INFOTECH IS LOOKING FOR IT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE - 14 HC NEEDEDSalary: Up to 30,000 PHP GrossLocation: BGC, Taguig (Hybrid)Schedule: Shifting / Night ShiftProject based - 6 months (Subject for extension)Start Date: July 29, 2024Open House Interview: July 09-16, 2024Other Benefits:HMO and Group Insurance after 1...

URGENT HIRINGNITYO INFOTECH IS LOOKING FOR IT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE - 14 HC NEEDEDSalary: Up to 30,000 PHP GrossLocation: BGC, Taguig (Hybrid)Schedule: Shifting / Night ShiftProject based - 6 months (Subject for extension)Start Date: July 29, 2024Open House Interview: July 09-16, 2024Other Benefits:HMO and Group Insurance after 1...

This position involves working as an L1 Service Desk Analyst at HCLTech, where you will be required to provide technical assistance and support for incoming queries and issues. The ideal candidate should have strong communication and problem-solving skills.Job Description:The role includes opening, logging, prioritizing, assigning, and closing tickets in the...

We are looking for a skilled Help Desk Technician to join our team at the BGC site. The ideal candidate will have expertise in PHP and a passion for delivering exceptional customer service.About the Role:In this role, you will be responsible for responding to IT system problems, conducting root cause analysis, and implementing solutions to resolve issues...

Job DescriptionWe are seeking a highly skilled Service Desk Professional to join our Service Desk Team. As a key member of our team, you will provide first/second line technical support for all incidents, service requests, tasks and change requests.Key Responsibilities:To provide technical assistance to clients via phone, email or in-person support.Resolve...

Nityo Infotech seeks dedicated professionals to fill IT Service Desk Trainer/Lead positions. The successful candidate will have the ability to train and lead high-performing teams.Key Requirements:Bachelor's degree in IT, Business, or a related fieldCall center experienceApart from these requirements, we value skills such as:- Call monitoring system...

Optum Taguig, National Capital Region, PhilippinesIT Service Desk (Taguig)Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their...

Title: IT Service Desk SupportContract Duration: 8 monthsWork Arrangement: OnsiteLocation: McKinley West, TaguigSalary Offer: Php46,000 + Php4,000 non taxable allowanceQualifications:· 4 to 6 years of IT Service Desk experience· At least 1 year of experience with ServiceNow ticketing tool· Good communication skills· Amenable to work onsiteJob...

About the JobFujitsu is looking for an experienced Service Desk Leadership Role to join our team in Taguig, National Capital Region, Philippines. As a Technical Services Manager, you will play a key role in leading our Service Desk team, ensuring the delivery of high-quality incident management services that meet or exceed agreed service levels.The ideal...

Optum, a global healthcare technology company, delivers care and services through innovative solutions.Job OverviewThe IT Service Desk role is critical to the success of our organization, providing timely and accurate support to customers. As an IT Service Desk professional, you will be responsible for creating and processing broadband and phone line...

HCLTech seeks a skilled Help Desk Analyst to join its team. As an L1 Service Desk Analyst, you will be responsible for providing technical assistance and support for incoming queries and issues. This involves working with various types of users and communicating effectively using different communication tools.Responsibilities:Provide technical assistance and...

Requirements:5+ years of experience in a call center environment or equivalent.Extensive experience with Operating Systems support, including Windows 7, 8, 10, and native applications.Experience with Service Ticketing/Tracking Systems (ServiceNow preferred) and Remote Control/Remote Assistance tools.Strong knowledge of end-user devices and computer...

Job SummaryTo provide first-line service desk support to external customers, assisting them with hardware and software issues via phone, email, chat, or other communication solutions.The IT Service Desk Agent is responsible for the day-to-day provisioning of the Services. This includes ensuring that a continually high level of service is provided to the...

About Us:Neksjob values its customers above all else, striving to provide personalized support and exceptional service. Our goal is to foster long-lasting relationships built on trust, respect, and open communication.Compensation:We offer a generous compensation package, including a base salary of 17,000 monthly. This ensures that our team members are fairly...

Company OverviewCanon Business Services Centre Philippines has been a market leader in Business Process Optimisation and IT services for over 20 years. We collaborate with customers to deliver bespoke solutions that meet their unique business needs.About the RoleThe ISS Administrator role is responsible for configuring Canon's cloud-based Multi-function...