Healthcare Liaison Role

2 days ago

Mandaue City, Central Visayas, Philippines beBeeCare Full time $60,000 - $100,000
Healthcare Navigator Position

This role focuses on guiding and supporting providers to ensure seamless onboarding, engagement, and collaboration for improved patient outcomes. As a Care/Provider Navigator, you will play a crucial part in expanding our presence in the healthcare industry.

About the Job

We are seeking a skilled individual with experience in care coordination, especially in physical healthcare. The ideal candidate will have 1+ years of outbound sales experience, strong cold-calling & email outreach skills, and proficiency with HubSpot, LinkedIn Sales Navigator, and CRM tools.

Key Responsibilities
  • Care Coordination (80%)
    • Serve as the first point of contact, ensuring a professional and welcoming patient experience.
    • Collect, verify, and update patient information accurately while ensuring confidentiality.
    • Schedule appointments efficiently and conduct initial screenings to direct patients appropriately.
    • Manage patient records in EMR systems, ensuring compliance with HIPAA regulations.
    • Respond to patient inquiries via phone, email, and chat with empathy and clarity.
    • Provide pre-appointment instructions and ensure patients understand documentation and insurance requirements.
    • Coordinate with providers, insurance teams, and staff to ensure smooth patient flow.
  • Provider Partnership (20%)
    • Conduct provider outreach and present our value proposition to acquire provider partnerships.
    • Maintain accurate outreach records in HubSpot CRM.
    • Track and report KPIs (calls, emails, meetings, conversion rates).
    • Share insights on prospect feedback and market trends to improve strategies.
Requirements
  • Proven experience in Care Coordination, especially in physical healthcare.
  • 1+ years of outbound sales experience.
  • Strong cold-calling & email outreach skills.
  • Proficiency with HubSpot, LinkedIn Sales Navigator, and CRM tools.
  • Excellent verbal and written communication skills.
Benefits
  • Competitive salary.
  • Fully remote work arrangement.
  • Generous PTO policy.
  • Direct mentorship from international industry experts.
  • Ongoing access to resources for professional growth.
  • Global networking opportunities.
Our Recruitment Process
  1. Application.
  2. Screening.
  3. Top-grading interview.
  4. Skills assessment.
  5. Client interview.
  6. Job offer.
  7. Client onboarding.

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