Customer Service Expert

2 weeks ago


Cebu City, Central Visayas, Philippines RecruiterPH Full time
Job Description

Key Responsibilities:

  • Handle customer complaints efficiently and effectively.
  • Manage a high-volume of incoming calls and respond according to set procedures.
  • Resolve product or service issues by clarifying customer concerns and selecting suitable solutions.
  • Develop and maintain strong communication and presentation skills.

Required Skills:

  • 2 years of college education with no back subjects.
  • 1 year of BPO experience.
  • Ability to convey information effectively with a neutral accent.
  • Proficient in MS Office applications.
  • Willingness to work night shifts or flexible schedules.


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