Customer Service Operations Expert

14 hours ago


Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full time

Staff Outsourcing Solutions is a leading provider of innovative staffing solutions. As a Customer Service Operations Expert, you will play a vital role in delivering exceptional customer experiences.

We offer a competitive salary package, including a base salary of $15,000 - $18,000 per annum, depending on your qualifications and experience. Additionally, you will be eligible for monthly incentives and attendance productivity rewards.

The ideal candidate will possess excellent verbal and written communication skills, with a strong background in customer service. You should be able to multitask effectively, handle email inquiries, and make outbound calls. Knowledge of e-commerce and retailing is an asset, as well as proficiency in Microsoft Excel.

We are looking for a team player who can work independently with minimal supervision. A positive attitude, good problem-solving skills, and the ability to learn quickly are essential qualities for this role.

As a valued member of our team, you will enjoy various benefits, including:

  • A comprehensive health insurance plan
  • A stable job with opportunities for career growth and promotion
  • A generous holiday and night differential premium pay rate
  • Service incentive leaves upon regularization
  • Hazard pay within qualifying hours

At Staff Outsourcing Solutions, we prioritize work-life balance and employee satisfaction. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply.



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