Customer Service Expert

1 month ago


Cebu City, Central Visayas, Philippines Neksjob Full time

We are seeking highly skilled Customer Service Experts to join our Neksjob team in Cebu. As a valued member of our team, you will be responsible for providing exceptional customer service, resolving issues efficiently, and ensuring customer satisfaction.

About the Role

This is a unique opportunity to work with a dynamic organization that values customer-centric approach. Our ideal candidate will possess excellent communication skills, problem-solving abilities, and a passion for delivering top-notch service.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely manner
  • Provide accurate information about our products and services
  • Troubleshoot problems and offer effective solutions

Requirements

To succeed in this role, you will need:

  • A minimum of High School Diploma (old curriculum) or Senior High School Diploma (new curriculum)
  • Call Center experience is preferred but not required
  • Fluency in written and spoken business English
  • Fast and accurate data entry skills
  • Problem-solving skills and active listening

Why Choose Us?

Neksjob offers a competitive salary of up to 20.4k plus allowances, paid training, monthly performance incentives, and career development opportunities. If you're a motivated individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.



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