Dedicated Customer Service Expert
1 week ago
Job Title:
Dedicated Customer Service Expert
Location:
Cebu, Davao
About the Job:
At RecruiterPH, we're seeking a highly skilled and customer-focused Dedicated Customer Service Expert to join our team. As a key member of our support team, you'll be responsible for delivering exceptional customer service experience through multiple communication channels.
Responsibilities:
- Provide cutting-edge service in a friendly, confident, and knowledgeable manner
- Develop an expert understanding of our platform and how each customer is unique, learning how to efficiently apply that knowledge to provide them the support they need and anticipate future questions
- Ensure customer requests are handled in an appropriate and timely manner
Requirements:
- At least second-year college level, with 1-year BPO experience is preferable
- Excellent English communication skills
- Good customer service, multi-tasking, and problem-solving skills
- Experience in receiving Inbound calls and performing Outbound Calls
Benefits:
This role offers a competitive salary package, including a base salary of around $12-$15 per hour, depending on your experience and qualifications. You'll also enjoy a dynamic and supportive work environment, opportunities for growth and development, and a chance to work with a talented team of professionals.
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