Frontline Service Expert

1 week ago


Cebu City, Central Visayas, Philippines Gratitude Philippines Full time

We are seeking a highly skilled Frontline Service Expert to join our team at Gratitude Philippines. As a key member of our customer service unit, you will be responsible for delivering exceptional service to our clients.

This is a full-time onsite role, and we offer a competitive salary range of 15,000 to 21,000 pesos per month. We prioritize candidates who possess strong communication skills, a positive attitude, and the ability to work well under pressure.

Our ideal candidate will have at least 6 months of call center experience and a Senior High School diploma or a college degree. Preference will be given to candidates who have completed all necessary documents, including proof of education and employment, NBI clearance, and government-issued identification.

In this role, you will be expected to:

  • Provide excellent customer service through phone, email, or other communication channels
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Maintain accurate records and reports of customer interactions

We value our employees and offer a supportive work environment with opportunities for growth and development. If you are a motivated and results-driven individual looking for a challenging role, please apply today



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