Sales Development Trainer

2 weeks ago

Imus, Calabarzon, Philippines beBeeCoaching Full time ₱350,000 - ₱400,000
Job Title

A Call Quality Coach is responsible for creating and maintaining long-standing relationships by providing first-class call & email assessments, coaching sessions, reporting, and training suggestions.


Key Responsibilities
  • Conduct quality assessments of sales and service calls & emails.
  • Facilitate feedback and coaching sessions with clients.
  • Deliver induction and training sessions remotely and in person.
  • Contribute to training strategy and deliverables.
  • Build client rapport and identify improvement opportunities.
  • Recognise and act on sales opportunities.
  • Participate in team meetings and calibration sessions.
Requirements
  • Three or more years in sales/customer service roles.
  • Five or more years in leadership or coaching roles.
  • Experience assessing inbound & outbound calls and emails.
  • Business environment experience.
  • Exceptional communication skills.
  • An adaptable coaching approach to empower diverse learning styles.
  • Demonstrated passion for supporting team members and fostering collaboration.
  • A strong commitment to integrity in all client interactions and feedback processes.
  • A customer-centric work ethic focused on delivering value and satisfaction.
  • Proficient in Microsoft Suite.
  • Excellent time management skills.
  • Reliable transportation.

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