Business Development Manager
3 weeks ago
Job Title: Account Manager
Job Summary:
We are seeking a skilled Account Manager to develop long-term partnerships with our clients and drive business growth. As a key member of our team, you will be responsible for building strong relationships with clients, identifying growth opportunities, and delivering exceptional customer service.
Key Responsibilities:
- Own overall relationship with assigned clients, ensuring satisfaction, retention, and expansion of services
- Work with clients to establish critical goals and key performance indicators, and aid them in achieving their objectives
- Identify and develop upsell opportunities within identified customers
- Develop and maintain a quality pipeline of service opportunities within identified customers
- Own customer contract renewals and all contract issues, such as billing and overage charge queries
- Maintain and expand working knowledge of our solutions, and inform clients of new products and programs
Requirements:
- Minimum 5 years of experience in a similar role
- Significant and recent experience selling IT consulting services within targeted Enterprise accounts
- In-depth knowledge of selling strategies, development of proposals, contracts, close plans, and statements of work for professional services
- Ability to develop executive-level relationships, with strong communication and negotiation skills
- Outstanding interpersonal and communication skills, including phone, email, and presentation
- Experience guiding customers through a sales process, from pre-sale to post-sale
- Experience working with multiple departments, including Senior Management, Sales, Marketing, Development teams, and Technical teams
If you are passionate about building lasting client relationships, skilled at identifying growth opportunities, and thrive in fast-paced, collaborative environments, we would love to hear from you. Apply now and let's grow together.
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