
Medical Virtual Assistant Position
8 hours ago
VirtueStaff is seeking a skilled professional to fill the role of Medical Virtual Assistant.
This position plays a vital part in our healthcare support system, ensuring seamless operations and delivering exceptional patient care by managing scheduling, processing documents, handling billing inquiries, and facilitating communication with patients and providers.
- Manage appointment schedules and confirmations, minimizing no-shows and streamlining workflow
- Assist with document processing and maintain accurate records, adhering to HIPAA regulations
- Handle billing inquiries and facilitate insurance verification, resolving issues promptly and efficiently
- Communicate effectively with patients, addressing their questions and needs in a timely manner
- Support healthcare providers with administrative tasks, including document management and report generation
- Maintain compliance with HIPAA regulations, safeguarding patient information and confidentiality
- Previous experience as a Medical Virtual Assistant or in a similar administrative role in healthcare
- Strong knowledge of medical terminology and healthcare operations, with ability to apply principles effectively
- Excellent communication skills, both written and verbal, with ability to adapt to diverse audiences
- Detail-oriented with strong organizational and multitasking abilities, prioritizing tasks and managing multiple responsibilities
- Proficiency in electronic health records (EHR) and medical billing software, with ability to learn new systems quickly
- Ability to work independently in a fast-paced remote environment, maintaining productivity and motivation
- Understanding of HIPAA regulations and patient confidentiality, with commitment to upholding these standards
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