Technical Support Specialist

3 days ago

Tarlac City, Central Luzon, Philippines beBeeCustomerSupportEngineer Full time ₱500,000 - ₱750,000
Job Description

This is a MES Customer Support Engineer position where you will be working on our support portal to review incidents, problems and change requests. You will also be required to log in various different systems to resolve technical issues.


Your Role:
  1. You will report to the Support Manager and work independently as part of the support team.
  2. You will undertake a range of technical tasks that arise during the resolution of tickets.

Key Responsibilities:
  • Resolving technical issues through logging in different systems.
  • Reviewing incidents, problems and change requests on our support portal.

Benefits:
  1. Competitive compensation package.
  2. A collaborative work environment.
  3. Flexible work arrangements.
  4. Career growth opportunities.

About Us:

We are a leading provider of managed services with over 9,000 professionals across 13 delivery centers. Our commitment to diversity and talent is at the heart of our company culture.


Requirements:
  1. Knowledge of SQL databases.
  2. Good knowledge of T-SQL codes, stored procedures, views, functions and triggers.
  3. Diagnosing and addressing operational data issues.
  4. Microsoft SQL Management skills.

Preferred Skills:
  • Excellent communication and organizational skills.
  • Ability to comprehend technical information related to computer software, hardware and network.
  • Proficiency with MS Office applications (Word, Excel, PowerPoint).
  • Manufacturing process knowledge (plus but not required).

Location:

Global One, Eastwood, QC.


Work Setup & Shift:

Flexible work setup | Night shift.

  • Technical Support Specialist

    3 days ago

    Tarlac City, Central Luzon, Philippines beBeeTechnical Full time ₱600,000 - ₱800,000

    Job Description">We are seeking a professional to fill the role of Technical Support Specialist. This position requires strong technical skills and excellent communication abilities.The successful candidate will be responsible for providing high-quality technical support to customers, resolving issues in a timely and effective manner.Maintenance tasks and...

  • Technical Support Specialist

    3 days ago

    Tarlac City, Central Luzon, Philippines beBeeTechnical Full time ₱300,000 - ₱600,000

    Job SummaryAs a Technical Support Specialist, you will be responsible for providing high-quality technical assistance to clients across various industries. This role requires strong analytical and problem-solving skills, as well as excellent communication and customer service abilities.Key responsibilities include resolving hardware, software, and network...

  • Technical Support Specialist

    3 days ago

    Tarlac City, Central Luzon, Philippines beBeeHealthcare Full time $45,000 - $55,000

    We are seeking a highly skilled IT support specialist to provide exceptional service to healthcare staff and providers.The Opportunity:This critical role ensures seamless operations by accurately documenting and routing technical support tickets to the appropriate teams.Key Responsibilities:Initial point of contact for healthcare users seeking technical...

  • Technical Support Specialist

    3 days ago

    Tarlac City, Central Luzon, Philippines beBeeSpecialist Full time ₱669,999 - ₱1,270,000

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team. In this role, you will provide hands-on technical support to customers, partners, and colleagues in a fast-paced environment.About the RoleThe successful candidate will have excellent analytical and problem-solving skills, with a strong ability to communicate complex...

  • AppSheet Technical Support Specialist

    3 days ago

    Tarlac City, Central Luzon, Philippines Remote VA Full time

    Are you a problem-solver with a knack for low-code/no-code platforms? RemoteVA PH is actively seeking a Technical Support Specialist with expertise in AppSheet to join our growing team If you're experienced in AppSheet development and enjoy supporting and troubleshooting smart business solutions, this is the perfect role for you.Job Description:As an...

  • Technical Support Specialist

    3 days ago

    Tarlac City, Central Luzon, Philippines beBeeSupport Full time ₱400,000 - ₱800,000

    Job OverviewWe are seeking a highly skilled and customer-focused Technical Support Specialist to provide first-level technical assistance for customers across various platforms.Key Responsibilities:Respond to technical support inquiries from customers via phone, email, or chat.Troubleshoot hardware, software, and connectivity issues to resolve customer...

  • Technical Support Expert

    3 days ago

    Tarlac City, Central Luzon, Philippines beBeeTechnical Full time $40,000 - $50,000

    Technical Support Specialist RoleWe are seeking a skilled Technical Support Specialist to provide exceptional technical assistance to our clients. This is a dynamic opportunity for individuals who enjoy working with technology and are passionate about delivering top-notch support.Key Responsibilities:Resolve technical issues via phone, chat, or emailGather...

  • Technical Customer Support Specialist

    3 days ago

    Tarlac City, Central Luzon, Philippines beBeeCustomerSupport Full time ₱40,000 - ₱80,000

    Job Title: Technical Customer Support Specialist">">Job Overview:">We are seeking a skilled and detail-oriented technical customer support specialist to provide front-line assistance to our customers. The ideal candidate will be fluent in English, possess strong written communication skills, and be comfortable working with technical troubleshooting...

  • Dedicated Technical Support Professional

    3 days ago

    Tarlac City, Central Luzon, Philippines beBeeSupport Full time ₱3,500,000 - ₱7,000,000

    Technical Support Specialist RoleWe are seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.The Technical Support Specialist will play a key role in assisting customers with product issues...

  • Remote Technical Support Specialist

    3 days ago

    Tarlac City, Central Luzon, Philippines beBeeTechnical Full time ₱25,000 - ₱50,000

    Job Title: Remote Technical Support SpecialistJob SummaryWe are seeking skilled and customer-focused technical support specialists to provide technical assistance and troubleshooting support for a variety of clients across industries.Key ResponsibilitiesRespond to inbound technical support requests via phone, chat, or email in a timely and professional...