Executive Support Specialist

2 days ago

Cabuyao, Calabarzon, Philippines beBeeAdministrative Full time $33,600
Administrative Professional

As an Administrative Professional, you will play a vital role in ensuring the smooth operation of our business.

  • Execute operational audits by conducting follow-up calls to customers and understanding their concerns.
  • Prepare and present high-quality reports of audit findings and recommendations to senior management.
  • Identify key risk and control indicators for assigned audit areas.
  • Maintain accurate documentation for risk assessment and management processes.
  • Perform audit-related investigations as directed by management.
  • Evaluate and revise internal controls and operational and management policies/procedures.
  • Ensure past audit recommendations are implemented in the current audit process.
  • Assist management in developing an annual audit plan.

Additionally, you will:

  • Deliver exceptional customer service experiences to customers over the phone by following established protocols.
  • Verify, schedule, and confirm order details.
  • Complete tasks assigned daily (e.g., number of calls, emails, admin reports, and other administrative matters).
  • Collaborate with other departments' stakeholders to support and execute business administration activities and objectives set by the team leader.
  • Work closely with departments such as Marketing, Corporate, and other relevant teams.
  • Be meticulous and pay close attention to details, especially when handling reports and administrative matters.
  • Be willing to be assigned to ad-hoc tasks to support business and customer needs.
  • Regularly examine data reports to locate and resolve errors that may arise.
  • Maintain databases and perform updates to ensure accuracy.
  • Create business reports that provide insight into key data points and communicate results to management in writing or verbally.
  • Upsell products by offering certain services and/or products to customers.
Requirements

This role requires working 6 days a week and 8 hours a day with 3 shifts: 9am, 11am, and 1pm. Hours may be subject to change during peak sales periods.

Benefits
  • Permanent work-from-home setup
  • Paid leaves, including birthday leave
  • Entry-level rate is $3 USD per hour
Seniority level

Entry level

Employment type

Full-time

Job function

Administrative/ Industries: Technology, Information and Internet

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