Business Operations Coordinator

1 day ago

Iloilo City, Western Visayas, Philippines beBeeCareer Full time ₱550,000 - ₱800,000
Job Details

We are seeking an experienced Order Management Specialist to join our team. In this role, you will be responsible for efficiently handling and processing a high volume of quotations and sales orders within stipulated target times, ensuring accuracy and completeness.

  • About the Role
  • This is a dynamic position that requires strong attention to detail, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment.
  • You will work closely with internal teams and external suppliers to address and resolve any issues related to customer orders.
Key Responsibilities
  • Order Processing: Efficiently process a high volume of quotations and sales orders, ensuring accuracy and completeness.
  • Enquiries Management: Respond promptly and professionally to customer inquiries via phone, email, and web chat.
  • Claims Management: Investigate and process claims related to shipment delays, defective items, and pricing discrepancies.
  • E-commerce Support: Encourage customers to utilize our e-commerce platform for order placement, providing guidance and support as needed.
Requirements
  • Education: Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
  • Experience: At least 3-4 years of experience in order management, sales support, customer service, or a related role.
  • Skills: Strong proficiency in Microsoft Office Suite; experience with ERP systems is a plus.
  • Soft Skills: Excellent communication and interpersonal skills, strong problem-solving abilities, and attention to detail.
Career Growth Opportunities

We offer a supportive work environment, opportunities for growth, and a chance to make a meaningful impact in fast-growing startups and dynamic companies.

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