Operational Excellence Manager
2 weeks ago
• Drive process improvement initiatives to enhance efficiency and productivity.
• Collaborate with business owners to analyze and optimize existing processes.
• Develop and deliver training programs on business excellence principles to employees.
• Assist in creating, monitoring, and analyzing standardized processes.
• Provide support for the development and implementation of a formal management review of Key Performance/Operating results.
• Facilitate cross-functional process improvement initiatives and root cause analysis.
• Implement strategic quality direction into operational guidelines and practices.
• Support the development of support assets, such as tracking tools for operational excellence success stories.
Requirements:
• Bachelor's Degree or relevant experience.
• Minimum 3 years of experience in Business Excellence/Business Transformation/Operational Excellence/Continuous Improvement/Process Improvement under Finance and Accounting.
• Experience in BPO industry.
• Six Sigma Green Belt Certified or Trained.
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