Process Excellence Manager

1 day ago


Mandaluyong City, National Capital Region, Philippines Gratitude Philippines Full time
Job Summary

We are seeking a highly skilled Process Excellence Manager to join our team at Gratitude Philippines. This role will be responsible for facilitating process improvement and assisting business owners in enhancing existing process performance.

Key Responsibilities
  1. Foster a culture of continuous improvement within the organization.
  2. Develop and implement process improvement initiatives to increase efficiency and reduce costs.
  3. Collaborate with business owners to identify areas for improvement and develop solutions.
  4. Provide training and coaching on business excellence principles to employees.
  5. Support the development of standardized processes and procedures.
Requirements
  • Bachelor's Degree in Business Administration or related field.
  • At least 3 years of experience in Business Excellence, Business Transformation, Operational Excellence, or Continuous Improvement.
  • Experience in BPO industry.
  • Six Sigma Green Belt Certification or Training.


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