Delivery Excellence Senior Manager
2 weeks ago
Job Requirements:
Develop and implement operational guidelines and practices that support quality culture expansion.
Assist in developing support assets, such as tracking tools, for operational excellence success stories and root cause analysis.
Communicate quality issues and business opportunities to key management stakeholders.
Desirable Skills and Qualifications:
Bachelor's degree or relevant experience, preferably in Business Excellence, Business Transformation, Operational Excellence, or Continuous Improvement.
At least 3 years of experience in a related field, preferably under Finance and Accounting.
Experience in the BPO industry.
Effective communication and project management skills.
Six Sigma Green Belt certification or training.
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